Senior Product Manager, SMB Platform

About the Role

This Senior Product Manager role sits at the heart of a fintech platform built for small and independent businesses, owning a high-impact area that spans onboarding and activation, workflow tooling, partner integrations, and customer-facing AI experiences. The work directly shapes how small business owners manage their finances day to day, making complex financial tasks easier, faster, and more intuitive.

What You'll Do

• Own the roadmap for customer-facing AI features, applying LLMs, agentic workflows, and automation to real small-business financial problems with a thoughtful eye on accuracy, privacy, and risk.

• Improve the new-customer journey from signup through activation, helping users reach value quickly and deepen engagement over time.

• Build and enhance business workflow tools such as invoicing, automation, reminders, reconciliation, and other day-to-day financial operations.

• Lead the strategy for partner integrations and APIs, connecting accounting, payments, payroll, and business software into useful, end-to-end workflows.

• Run experiments across onboarding, adoption, and retention, defining success metrics and turning successful tests into scalable product improvements.

• Partner closely with Engineering, Design, Data, Risk, Compliance, and go-to-market teams to bring products to market.

What We're Looking For

• Meaningful experience as a product manager, ideally in fintech or a closely adjacent domain.

• Hands-on background in at least one core area: SMB onboarding and activation, workflow tooling, integrations and APIs, or customer-facing AI products.

• Demonstrated fluency with experimentation, A/B testing, and data-driven decision-making.

• Comfort working with LLMs and AI-driven product surfaces, with an understanding of the tradeoffs involved.

• Strong cross-functional collaboration skills, with experience aligning engineering, design, compliance, and go-to-market stakeholders.

• A track record of shipping products that drive measurable growth, retention, or monetization outcomes.

Compensation & Benefits

Base salary: $160,000 to $200,000 USD annually. Visa sponsorship is not available for this role.

Location

Hybrid, based in New York City, New York, USA (2 to 3 days per week on-site in the Financial District).