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Ro

Posted 9 months ago

Open

Senior Software Engineer, Backend

New York, NYOn-siteFull-time

AI Summary

Senior Software Engineer to design, build, and maintain scalable backend services using Python and FastAPI, contribute to architectural roadmap, and collaborate across teams for reliable, data-intensive systems.

About this role

Ro is a direct-to-patient healthcare company with a mission of helping patients achieve their health goals by delivering the easiest, most effective care possible. Ro is the only company to offer nationwide telehealth, labs, and pharmacy services. This is enabled by Ro's vertically integrated platform that helps patients achieve their goals through a convenient, end-to-end healthcare experience spanning from diagnosis, to delivery of medication, to ongoing care. Since 2017, Ro has helped millions of patients in nearly every single county in the United States, including 99% of primary care deserts.
Ro is consistently recognized as a top workplace in Health Care, in New York, and for Women and Parents—earning more than 20 honors from Fortune, Great Place to Work, and PEOPLE since 2021. In 2025 alone, we ranked top 5 among medium workplaces in Health Care and New York, and top 50 nationwide.

The Role
We are looking for a Senior Software Engineer to join the team at Ro. In this role, you will design, build, and maintain scalable, reliable, and secure backend services.
You will design and implement new applications and enhance existing platform capabilities while contributing to the evolution of Ro’s technical architecture. You will also help define the technical roadmap, owning initiatives from ideation through design, implementation, and maintenance.
Senior Software Engineers at Ro are in positions of high-impact with broad accountability and influence across engineering teams and business stakeholders. If you are someone who thrives in this sort of environment, has a strong product mindset, and is passionate about building systems at scale, we’d love to hear from you.

What You’ll Do

  • Design and build scalable, reliable, and resilient distributed services using Python and FastAPI
  • Operate as an owner within your team's domain and proactively assess and improve system performance and reliability
  • Drive engineering excellence through best practices in testing, monitoring, observability, and performance optimization
  • Actively contribute to building the team’s architectural vision and technical roadmap
  • Collaborate on code reviews and technical design documents to ensure the consistent application of best practices across relevant domains
  • Collaborate closely with product managers, designers, and engineers from adjacent teams to ensure alignment and technical integrity across boundaries
  • Participate in on-call rotations to ensure reliability of production systems

    • What You’ll Bring to the Team

  • 5+ years of software engineering experience
  • Experience architecting, designing and building scalable web applications and distributed systems
  • Proficiency with Python, relational databases, and frameworks like FastAPI or Django, with hands-on experience in metrics instrumentation and data-driven performance tuning leveraging Ro’s load testing infrastructure and tools like Datadog
  • Proven track record of scaling complex, data-intensive backend systems through rapid growth (ideally in a mid-to-late stage startup environment), ensuring high performance and availability
  • Deep understanding of distributed systems-data consistency, communication patterns, and service boundaries-backed by hands-on experience building and maintaining data-intensive production systems
  • Strong sense of ownership with the ability and desire to own technical roadmaps and refine ambiguous problems
  • Demonstrated ability to collaborate with other engineers and cross-functional partners to create the best possible products

    • Bonus Skills

  • Experience in telehealth or other highly regulated industries
  • Experience with decoupling monolithic applications into distributed asynchronous services

    • We’ve Got You Covered

  • Full medical, dental, and vision insurance + OneMedical membership
  • Healthcare and Dependent Care FSA
  • 401(k) with company match
  • Flexible PTO
  • Wellbeing + Learning & Growth reimbursements
  • Paid parental leave + Fertility benefits
  • Pet insurance
  • Student loan refinancing
  • Virtual resources for mindfulness, counseling, and fitness

    • Skills

    Architectural PlanningCode ReviewsDataDogData-intensive BackendDistributed SystemsDjangoFastAPIMetrics InstrumentationMonitoringObservabilityPerformance TuningPythonRelational DatabasesSystem DesignTesting

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