Jobless Developer
Docsumo logo
Docsumo

Posted 17 months ago

Open

Senior Solutions Engineer (3+ years, B2B SaaS)

MumbaiRemoteFull-time

AI Summary

Senior Solutions Engineer designs and demonstrates technical solutions for B2B SaaS customers, tailoring Proofs of Concept and demos to customer requirements and coordinating with product/engineering.

About this role

About Docsumo:

Docsumo is your go-to Document AI solution for streamlining business operations. We turn complex documents like bank statements, policies, and financial statements into valuable, actionable data. Our cutting-edge technology helps businesses make smarter decisions faster. We are backed by marquee investors such as Sequoia, Barclays, Fifth Wall, Common Ocean, and Techstars.

At Docsumo, we're on a mission to revolutionize how businesses handle data. We empower companies to:
- Boost efficiency by 6-10 times.
- Make quick, accurate decisions from unstructured information.
- Scale operations effortlessly through innovative technology

Key Responsibilities:

  • Provide technical expertise through solution designs, solution demonstrations, proof of concepts by various mediums - in-person/virtual presentations, white boards etc.
  • Should be able to cater to the customer's requirement.
  • Should be able to provide support assistance to the customer at times when required.
  • Delivering customer demos and helping with customer onboarding.
  • Should be able to design solutions based on the customer’s requirement and flexibility and must know how to work on multiple solutions.
  • Work cross-functionally with the Product Management and Engineering teams to ensure internal speed bumps are encountered.
  • Reporting processes that may need improvement.
  • Ensuring that our CRM contains accurate account details and contact information.
  • Work with the CS and Sales team to ensure all the demos and onboarding setups are handled.
  • RnD mindset to come up with innovative solutions and workflows.
  • Work Timings will be 3:30PM IST to 12:30AM IST
  • Need to have:

  • Has minimum 3 years of experience, preferably in SaaS or IT.
  • Must have a full time degree in Engineering Background.
  • Must have good experience in programming languages like python.
  • Good understanding of REST API and making api calls.
  • Good experience with POSTMAN, integration tools like zapier, and other middleware.
  • Nice to have:

  • Team player who can take responsibility for anything from fixing the office internet to making a sales pitch to the CXO of a company. We believe in the ideology that - Buck stops with me
  • Consistent track record of documenting, synthesizing, and communicating results.
  • Must be self-motivated, flexible, collaborative, with an eagerness to learn.
  • Commitment to embracing best practices and a continual improvement mindset.
  • Skills

    CRMCustomer OnboardingData ExtractionDemonstrationsDocument AIIntegration ToolsMiddlewarePostmanProof Of ConceptsPythonREST APISolutions DesignUnstructured DataZapier

    Explore related jobs

    Browse these categories