Service Manager

The Supply Chain Manageris responsible forthe overall performance of the vehicle damage repair of fleet vehicles to maximize fleetutilizationand profitability for the City/District.

What You'll Do: 

• Develops,implementsand communicates operating plans to maximize fleetutilizationto business and company guidelines, directing and controlling the vehicle damage repair of fleet vehicles

• Manages performance of team members/employees against business plan by setting, communicating, monitoring and updating goals as needed for key performance indicators on a regular and consistent basis for damage, including, but not limited to, cost per estimate, overdue idle cars and vendor management/cycle time.

• Assesses damage areaon a daily basisto prioritize vehicles for repair and/or salvage; communicates work toappropriate teammembers/employees.

• Ensuresall repair orders are completed and processedin accordance withestablished guidelines.

• Determinedamage repair estimated labor hours and sourceoptimalrepair parts;

• Minimizes damage estimate, bodyshopand on-lot repair cycle time.

• Conducts monthly damage writer reviews and damage writer audits.

• Forecasts, budgets and manages key financial drivers including, but not limited to, cost of repair.

• Selects, manages and maintains appropriate body shop relationships and workload assignment, including, but not limited to, negotiating body shop rates, conducting semi-annual body shop audits, ensuring established service levels and quality standards are met and that all vendor management policies and procedures are followed. Ensures proper use of purchase orders, receipt of services and/goods,timelysubmission of invoices forapprovaland thetimelypayment of invoices. Maintain up to date files on vendor insurance policies.

• At bussing locations,overseesthe damage repair of allbussesfor the operation.

• Manages all areas of the employee lifecycle including hiring, on-onboarding, training, recognition and performance management of both managers and employees to enable ahigh performanceculture supervises, develops, motivates, recognizes and evaluates the performance of manager and employee staff to enable a high performing culture.

• Manages allfacetsof employee relations, including, but not limited to, implementing HR policies and practices in a consistent and fair manner,in accordance withCompany policies and partnering with Human Resources Business Partners whereappropriate.

• Provides a safe work environment by ensuring all safety policies and practices are followed andmaintained.

• May berequiredto performadditionalduties as directed by management.

PerksYou’llGet: 

• Access to Medical, Dental, Vision, Life and Disability insurance

• Eligible toelectother voluntary benefitsincluding:Group Auto Insurance, Group Home Insurance, Pet Insurance, Legal Assistance, Identity Theft Protection, FSA, Accident Insurance, Critical Illness Insurance, andadditionallife insurance coverages

• 401(k) Retirement Plan with company matched contributions

• Full training to learn the business and enhance professional skills

• Employee discounts, including discounted prices on the purchase of Avis/Budget cars

• Access to an Employee Assistance Program for services including counseling, financial and legal consultation, referrals for care service and more

• Community involvement opportunities

What We're Looking For: 

• High School diplomarequired;2-4 yearcollege degree preferred (or equivalent in education,trainingor experience)

• Minimum of 2 years management experience of employees in related field (rental car, automotive shop orservice orientedfield)

• Prior experience writing damage is preferable

• Valid driver’s license and successful background check

• Ability to work flexible schedules in a fast-paced environment that may include early morning, nights, or weekends, asdeterminedby business needs

• Ability to lift 50 pounds and oversee multiple work areas

• Organizational and prioritization skills

• Financial acumen and forecasting skills

• Talent management and delegation

• Proven written and verbal communication skills

• Excellent investigation andproblem solvingskills

• Negotiation and vendor management skills

The annual starting salary for this position is $70,304 annually. Factors that may affect starting pay within this range include geography/market, skills, education, experience, and other qualifications of the successful candidate.

Who We Are:

Here at Avis Budget Group, you will be joining a team of 25,000 driven people, performing with purpose. Together,we’removing the future of transportation forward with our innovative, customer-focused solutions. 

Our culture is performance driven, where we encourage and support each other to be at our best through leadership, training, tools, and rewards. 

We are proud to make a positive difference to the lives of our colleagues, customers, and communities where weoperate. 

Avis Budget Group is an Equal Opportunity Employer – Qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other category protected by applicable law.

This advertisementdoes not constitutea promise or guarantee of employment. This advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require. The compensation and benefits informationisaccurateas of the date of this posting. The Company reserves the right tomodifythis information at any time, with or without notice, subject to applicable law. This position may be with any affiliate ofAvisBudget Group.