Posted 1 month ago
Service Manager
AI Summary
The Service Manager oversees the service department’s performance, profitability, and workflow; manages and mentors technicians; ensures quality truck service; coordinates with sales and parts; and maintains customer relations.
About this role
Service Manager
VIP Truck Center stocks new and used Ford and Volvo commercial trucks, parts, and accessories. We service all makes of trucks.
Our Sales Department offers new and used trucks, financing programs customized to fit customer needs, and trade-ins.
Our Parts Department is stocked with genuine Ford and Volvo truck parts.
Our Service Department features state-of-the-art diagnostic and repair equipment. Our skilled factory-trained and certified technicians deliver efficient, quality truck service.
*Monitor and control the performance and profitability of the department
*Monitor technicians productivity
* Maintain good relations with customers
* Recruit, train and retain technicians
* Mentor and advise technicians,
* Make sure the right technician is assigned the right job
* Monitor the warranty process
* Work with other departments as required.
* Perform additional duties as required
VIP offers a benefit package that includes medical (Blue Cross), dental, eye care, vacation and a 401K program with a match.
Qualifications
The ideal candidate will have a high school diploma, a mechanical background with at least five years as a journeyman mechanic, be diesel engine certified, and at least two years as a foreman/service advisor. Must be customer friendly and be a team player. A valid driver’s license (CDL preferred) and insurability is mandatory. Must be computer proficient.
Duties Include:
Additional Information
VIP Truck Center, LLC offers a competitive salary and benefits program including Blue Cross medical, vision and dental insurance.
All your information will be kept confidential according to EEO guidelines.
EOE