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Service Now Jr. Lead Consultant | Hybrid - Makati

Makati CityHybridFull-time

AI Summary

A mid-level consultant leads ServiceNow implementation projects, customizing and integrating ITSM, HRSD/CSM, and ITOM modules, and supports developers with unit testing and technical design.

About this role

  • Unit test cases

JAVA Script, etc.) Will be essential

  • Platform following best development practices
  • Support other developers in their work to integrate existing systems with Service Now
  • Strong hands-on ServiceNow implementation or development experience with minimum 3 full cycle implementation of ITSM (Incident, Problem, Change), Asset, CMDB, ITOM
  • Creating technical design document and writing
  • Knowledge in Web Technologies (XML, HTML,
  • ServiceNow implementation of HRSD/CSM module

Requirements:

  • Candidate should have the ability to perform in a dynamically changing environment
  • Should have prior working experience in ServiceNow platform
  • Service Now Integration to various solutions (SaaS, External Apps) using REST API / webservice / JSON / ServiceNow Scripting.
  • Ability to work under pressure and handle crunched timelines
  • Excellent verbal/written communication, collaboration, analytical and presentation skills to lead an environment driven by customer service and team work

Must-Have Certifications

  • Certified System Administrator (Desired)
  • ITIL Certifications (desired)
  • Other Service-Now Certifications (Preferred)
  • 4 to 7 years of IT Industry experience
  • Minimum 3 years of implementation/customization experience on ServiceNow

Skills

CSMHRSDHTMLITOMITSMJavaJSONREST APIServiceNowXML

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