Posted 3 months ago
Service Now Jr. Lead Consultant | Hybrid - Makati
Makati CityHybridFull-time
AI Summary
A mid-level consultant leads ServiceNow implementation projects, customizing and integrating ITSM, HRSD/CSM, and ITOM modules, and supports developers with unit testing and technical design.
About this role
- Unit test cases
JAVA Script, etc.) Will be essential
- Platform following best development practices
- Support other developers in their work to integrate existing systems with Service Now
- Strong hands-on ServiceNow implementation or development experience with minimum 3 full cycle implementation of ITSM (Incident, Problem, Change), Asset, CMDB, ITOM
- Creating technical design document and writing
- Knowledge in Web Technologies (XML, HTML,
- ServiceNow implementation of HRSD/CSM module
Requirements:
- Candidate should have the ability to perform in a dynamically changing environment
- Should have prior working experience in ServiceNow platform
- Service Now Integration to various solutions (SaaS, External Apps) using REST API / webservice / JSON / ServiceNow Scripting.
- Ability to work under pressure and handle crunched timelines
- Excellent verbal/written communication, collaboration, analytical and presentation skills to lead an environment driven by customer service and team work
Must-Have Certifications
- Certified System Administrator (Desired)
- ITIL Certifications (desired)
- Other Service-Now Certifications (Preferred)
- 4 to 7 years of IT Industry experience
- Minimum 3 years of implementation/customization experience on ServiceNow
Skills
CSMHRSDHTMLITOMITSMJavaJSONREST APIServiceNowXML
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