Posted 8 months ago
Service Team Lead (Delifrance)
AI Summary
Leads the service team at a casual dining outlet, overseeing daily operations, opening/closing procedures, onboarding new staff, scheduling, and handling customer inquiries.
About this role
· Managing the opening and closing procedures of the outlet to ensure efficient operations.
· Assist in food preparation and oversee daily operations in the back kitchen.
· Facilitate new team members' onboarding, ensuring they're equipped for success from day one by providing ongoing support and guidance.
· Managing team member's schedules, checking of timesheets accurately and promptly.
· Handling customer inquiries and complaints with professionalism and efficiency.
· Procuring necessary supplies such as ingredients, utensils, and equipment.
· Maintaining records of outlet expense transactions and balancing cash registers.
· Other duties assigned by the Restaurant Manager.
Requirements
• Diploma in Hospitality, Business, or related fields.
• At least 2 years of related experience in casual dining or relevant experience in a similar concept.
• Experience with POS System - CG Infinity is an added advantage.
• Able to start working immediately is a plus.
Benefits
·Encouraging Work-Life Balance.
·Good Career Development Opportunities.
·Work with a Small and Vibrant Team.
·Opportunity to Wear Many Hats and Gain Different Sets of Skills.
. Family Care Leaves
. Medical Coverage
. Staff Discounts
Skills
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