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Posted 6 months ago

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Service Team Lead (Delifrance)

SingaporeOn-siteFull-time

AI Summary

Leads the service team at a casual dining outlet, overseeing daily operations, opening/closing procedures, onboarding new staff, scheduling, and handling customer inquiries.

About this role

· Managing the opening and closing procedures of the outlet to ensure efficient operations.

· Assist in food preparation and oversee daily operations in the back kitchen.

· Facilitate new team members' onboarding, ensuring they're equipped for success from day one by providing ongoing support and guidance.

· Managing team member's schedules, checking of timesheets accurately and promptly.

· Handling customer inquiries and complaints with professionalism and efficiency.

· Procuring necessary supplies such as ingredients, utensils, and equipment.

· Maintaining records of outlet expense transactions and balancing cash registers.

· Other duties assigned by the Restaurant Manager.

Requirements

• Diploma in Hospitality, Business, or related fields.

• At least 2 years of related experience in casual dining or relevant experience in a similar concept.

• Experience with POS System - CG Infinity is an added advantage.

• Able to start working immediately is a plus.

Benefits

·Encouraging Work-Life Balance.

·Good Career Development Opportunities.

·Work with a Small and Vibrant Team.

·Opportunity to Wear Many Hats and Gain Different Sets of Skills.

. Family Care Leaves

. Medical Coverage

. Staff Discounts

Skills

Cash Register BalancingCustomer Complaint HandlingFood Preparation OversightInventory & ProcurementOnboardingPOS System CG InfinitySchedule Management

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