
Posted 32 months ago
ServiceNow Solution Architect
StockholmHybrid
AI Summary
Advises companies on digital transformation with ServiceNow, acts as the customer contact for process changes and automation, and leads functional and technical project delivery from requirements to implementation.
About this role
Are you looking to accelerate your career and want to work with one of the leading cloud-based platforms? Then you have come to the right place!
We are looking for candidates that can:
- Advise companies on their path to digital transformation with ServiceNow
- Is the customer contact person whenever established business processes need to be changed or automated
- Take responsibility for the functional and technical processing of the projects
- Support the customer in the formulation of requirements and convert them into high level and low level specifications.
- Support the development team in the implementation of requirements and act as a moderator between all parties involved throughout the entire development process.
- Lead expert meetings and moderate workshops
- Document the project process and carry out port mortems at the end of the project
Typical traits of our ServiceNow Solution Architects:
- At least three years of experience as a solution architect with ServiceNow projects
- In-depth knowledge of ServiceNow platform and its selected modules
- Extensive experience with the automation within one or many of the process areas: ITSM, CSM, HR, IRM, ITOM
- Experienced and trustworthy in customer interaction
- Team player who is willing to take responsibility and lead a project team
- ITIL 4 certification
- ServiceNow certifications
- Fluent in Swedish and English
Skills
AutomationCSMHRIRMITIL 4ITOMITSMRequirements EngineeringServiceNowServiceNow CertificationSpecifications
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Market data for this role
All reports →- SeriesRole reportsOne role family at a time: how many openings, what changed this week, who is hiring, what it pays.
- SeriesSalary reportsWhat employers publish in job postings, by level and workplace. Not self-reported pay.
- Market overviewState of tech hiring, September 2026: up 4.8%Tech hiring rose 4.8% month over month in September 2026, with 411,122 new listings. Customer support and account executive roles led the growth.