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Solution Architect/Presales

SingaporeOn-siteFull-time

AI Summary

Solution Architect/Presales owns presales activities for network and security products in SEA, delivering presentations, demos, POCs, and proposal support to partners and end users.

About this role

Solution Architect/Presales

Our client is an established distributor in Network and Security with presence in SEA region.

Roles & Responsibilities:

  • Primarily responsible for solving technical business needs of partner and/or end user by providing presales support (presentations, demos, POCs, proposal writing, compliance table and product briefings)
  • Develop working proficiency on products and technologies through self directed and formal training
  • Responsible for qualifying requests for POC
  • Set POC objectives with customer based on:
    • Target loan duration of 2 weeks
    • To drive POC for expected closure within the same quarter
  • Independently present vendor’s solution to end users during the first customer meeting with the exception of:
    • C-level audience is present
    • CIO/CTO/Technical Evaluators are involved in first meeting
    • Strategic named accounts where vendors have indicated they want to be engaged from start of opportunity
  • Managing key partners for the line of business with the Product Manager and BD Managers
  • Provide updates and training to partners from time to time
  • Developing un-named end user accounts and partners / resellers jointly identified with Product Manager(s)

Key Measurements:

  • To be technically proficient and certified in product lines jointly identified with the Country Manager within the first 90 days from employment date
  • To be able to carry out at least 1 POC independently with minimal assistance from vendor
  • Keeping POC cycles within the maximum duration of 1 month

Qualifications

  • Degree / Diploma in IT / Computer Studies or equivalent
  • Min 3 years hands on experience in troubleshooting complex multi-vendor network issues in LAN and WAN networks
  • Strong knowledge of security and networking infrastructure environment preferred
  • Process good analytical, communication and interpersonal skill
  • Self motivate, independent and ability to multi-task
  • Continuous relevant certifications by respective products is required
  • Famliar in Government Sector is an advantage

Skills

ComplianceLANNetworkingNetwork TroubleshootingPoCPresalesProposal WritingSecurityVendor DemonstrationsWan

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