Solutions Architect in the SF Bay Area driving technical engagements, establishing best practices, and building resources to support enterprise AI database sales and customer success.
About this role
Zilliz is a fast-growing startup developing the industry’s leading vector database company for enterprise-grade AI. Founded by the engineers behind Milvus, the world’s most popular open-source vector database, the company builds next-generation database technologies to help organizations quickly create AI applications. On a mission to democratize AI, Zilliz is committed to simplifying data management for AI applications and making vector databases accessible to every organization.
What you will do:
Drive technical engagements with key customers to deliver quality technical solutions and services.
Establish repeatable motions and best practices to improve the efficiency of customer projects. Build technical resources such as tutorials, white papers, and tools to address customer needs.
Play an active role in the open-source community. Work as a community technical expert and keep your influence by actively joining all types of community activities and events.
Build long-term strategic relationships with potential clients and identify new opportunities in the user community.
Responsible for communicating with key users/clients and providing them with help throughout the whole process of trial, testing, and delivering a full solution in production.
What we are looking for:
Bachelor's degree or above in Computer Science, Information Technology, or related field.
Over 5 years of experience in infrastructure software pre-sales, development, or consulting.
Good understanding of the following areas: Cloud-native, Database, and Machine Learning.
Good understanding of open source and experience with an open-source community is ideal.
A team player who is optimistic, integral, responsible, good at communicating, and willing to help other colleagues.
A passionate learner and a powerful problem-solver with decisiveness.
Coding experience in Python, Node.js, Go, or Java.
We hope you can adapt to a fast-changing environment (i.e. the different stages of a startup company).
Experience with Open Source Milvus Vector Database is nice to have.
Benefits:
Competitive compensation (cash + equity)
Regular bonus and equity refresh opportunities
Medical, dental, and vision insurance
Paid time off, including vacation, sick leave, and global wellbeing days
