Spanish Speaking Hospitality Service Consultant -Remote in Greece

Patrique Mercier Recruitment FR is excited to announce a vacancy for a Spanish Speaking Hospitality Service Consultant. This position is perfect for those who are enthusiastic about the hospitality sector and possess a knack for delivering top-notch service to diverse clientele.

Responsibilities

• Deliver exceptional customer service to Spanish-speaking clients and guests in various hospitality environments.
• Handle inquiries, reservations, and service requests through phone, email, and in-person communication.
• Guide clients through available hospitality services and amenities with clarity and professionalism.
• Effectively manage and resolve customer complaints or issues to ensure a positive guest experience.
• Work collaboratively with team members and other departments to enhance the overall guest experience.
• Stay informed about current hospitality trends and updates to offer informed suggestions to clients.
• Record client interactions and feedback for continuous improvement and quality assurance.

Requirements

• Fluency in Spanish and English, both written and spoken.
• Prior experience in a customer service role, preferably within the hospitality industry.
• Excellent interpersonal and communication abilities.
• Capacity to multitask and manage time efficiently in a dynamic environment.
• Strong problem-solving skills oriented towards customer satisfaction.
• Knowledge of hospitality services with the ability to communicate this knowledge effectively to clients.
• Competent in utilizing CRM systems and familiar with Microsoft Office tools.

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year Fully Paid Training
• Fully Paid Relocation Package ( flight, transfer and hotel )
• Free Greek Lessons, discounts and other perks