Specialist - AI

For more than 40 years, Accelya has been the industry’s partner for change, simplifying airline financial and commercial processes and empowering the air transport community to take better control of the future. Whether partnering with IATA on industry-wide initiatives or enabling digital transformation to simplify airline processes, Accelya drives the airline industry forward and proudly puts control back in the hands of airlines so they can move further, faster.

Job Description

Specialist-Artificial Intelligence
Mumbai

Role Purpose
As Specialist - Artificial Intelligence at Accelya, you will design and build AI/ML models and intelligent features, contributing meaningfully to the AI capabilities that differentiate Accelya's airline software platform.

Duties & Responsibilities
• Design and develop production-ready ML models for airline domain applications including revenue optimisation, demand forecasting and offer personalisation
• Build end-to-end ML pipelines from data ingestion through model training, evaluation and deployment on AWS SageMaker
• Use GitHub Copilot, Claude and AI-assisted experiment tools to accelerate model development and improve code quality
• Apply LLM fine-tuning, RAG (retrieval-augmented generation) and prompt engineering for generative AI features in the airline platform
• Partner with product and data teams to translate airline business problems into ML solutions
• Lead MLOps implementation, establishing model monitoring, drift detection and automated retraining pipelines
• Mentor junior AI engineers on ML best practices

Required Experience & Skills
• 3–5 years of ML/AI engineering experience with production model deployment
• Expert Python ML skills and experience with LLMs, RAG and generative AI
• Experience with MLOps, AWS SageMaker and production ML infrastructure
• Strong problem-solving and airline domain curiosity
• Bachelor's degree in Computer Science, Mathematics or related field

Preferred Experience & Skills
• Experience applying LLMs, RAG and generative AI to enterprise software products, including prompt engineering and LLM fine-tuning
• Knowledge of airline domain AI applications including revenue management, demand forecasting, pricing optimisation and offer personalisation — relevant to Accelya's airline customer base
• Deep familiarity with AWS SageMaker, Bedrock and AI services accessible through Accelya's AWS partnership
• Understanding of how AI is being applied in airline technology by providers including FLYR, Amadeus and PROS

What do we offer?
• An open culture with a creative and challenging opportunity to satisfy your intellectual needs
• Flexible working hours
• Smart working: a hybrid remote/office working environment
• Work-life balance
• An excellent, dynamic and multicultural environment to work in

About Accelya
Accelya is a leading global software provider to the airline industry, powering over 200 airlines with an open, modular software platform. Owned by Vista Equity Partners, we bring together 2,000+ employees across 10 global offices. We are proud partners of AWS and pioneers in NDC expertise. Find out more at www.accelya.com

What does the future of the air transport industry look like to you? Whether you’re an industry veteran or someone with experience from other industries, we want to make your ambitions a reality!