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Ninja Van

Posted 5 months ago

Open

Station Head - Georgetown

Penang, MalaysiaOn-siteFull-time

AI Summary

Manages shipment tracking and staff, oversees daily hub operations, and coordinates with customer service to fulfill requests. Ensures inventory accuracy and safety compliance in a logistics hub.

About this role

Ninja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014, we started operations in Singapore and have become the region's largest and fastest growing last-mile logistics company, partnering with over 35,000 merchants and delivering more than 1,000 parcels every minute across six countries.

At our core, we are a technology company that is disrupting a massive industry with cutting-edge software and operational concepts. Powered by algorithm-based optimisation, dynamic routing, end-to-end tracking and a data-driven approach, we provide best-of-class delivery services that delight both the shippers and end customers. But we are just getting started! We have much room for improvement and many ideas that will further shape the industry.

Responsibilities

  • Track and delivery shipment from picked up and delivered
  • Manage staff / subcon / part-time to ensure they carried out their job properly and completely
  • Standing as a hub manager as and when necessary
  • Handle cash on delivery money and ensure to bank in everyday
  • Work closely with customer service and fulfill customer request
  • Taking care of daily operations and make sure everything go smoothly
  • Controlling inventory and take care of every shipment to reduce the risk of missing and damaged parcel.
  • Any other task instructed by superior

    • Others:
  • Conforms to the Quality Management System, OH&S management system & GDPMD system requirements
  • Take care of own and others' safety.
  • Participate in QMS, OHS & GDPMD related programmes such as training, campaign, induction and others.

    • Requirements

  • Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma, Bachelor's Degree/Post Graduate Diploma/Professional Degree in any field.
  • At least 2 Year(s) of working experience in a related field is required for this position.
  • Preferably Senior Executive specialized in Logistics/Supply Chain or equivalent.
  • Required language(s): Bahasa Malaysia, English

    • Skills

    Cash HandlingCustomer Service LiaisonDelivery OperationsGDPMD ComplianceHUB OperationsInventory ControlInventory ReconciliationLogistics ManagementOccupational Health And Safety (OH&S)Quality Management Systems (QMS)Risk ManagementRouting CoordinationSchedulingStaff SupervisionVendor Coordination

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