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serv-u-success

Posted 6 days ago

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Store Representative

Ann ArborOn-site

AI Summary

A Store Representative stocks shelves, sets merchandising displays, executes in-store projects, and provides customer service in a retail environment, with travel required between locations.

About this role

- Starting at $16.00/hr, up to $18.00/hr (based on experience),
- Plus an additional $1.00/hr for FLEX Travel premium
- Plus an Additional $1.00/hr for any hours worked between 8pm and 5am
- Availability needed on weekdays and weekends
Positions Available:
- Full-Time, 6:00am to 2:30pm (Ann Arbor)
- Full-Time, 9:00pm to 5:30am (Based out of Ann Arbor with travel to Ypsilanti, Canton, and Westland)

Be the reason our stores look their best.

Do you enjoy staying active, working as part of a team, and making a direct impact on the customer experience? As a Store Representative, you'll play a vital role in ensuring products are stocked, displays are set, and stores are customer-ready every day. You'll work hands-on in the store, supporting merchandising, project execution, and store operations while building strong relationships with customers and teammates.
As a Store Representative, you'll be part of a team that values quality, teamwork, and continuous growth. We provide hands-on training, opportunities to build new skills, and a supportive, people-first culture where your work makes a visible impact every day. Whether you're starting your career or looking to grow in retail operations, this is an opportunity to develop, contribute, and succeed. If you're dependable, take pride in quality work, and thrive in a fast-paced environment, we'd love to have you on our team.
This position does require travel within a defined territory.
Wonder what it's like working at Serv-U-Success? Check out this video: https://youtu.be/A5-Fova_4us

What You'll Do:

  • Stock shelves, rotate products, and maintain organized, customer-ready displays.
  • Execute merchandising projects, resets, remodels, and other in-store assignments.
  • Keep backrooms and work areas clean, organized, and safe.
  • Greet customers, assist with product questions, and provide outstanding service.
  • Work collaboratively with Store Managers, Assistant Store Managers, and fellow team members to complete daily priorities.
  • Use technology to track time, report completed work, and support project execution.
  • Maintain a safe work environment by following safety procedures and reporting hazards promptly.
  • Adapt to changing priorities while consistently delivering high-quality work.

    • Desired Skills & Qualifications:

  • High school diploma, GED, or equivalent experience.
  • Retail, grocery, merchandising, or customer service experience is a plus.
  • Strong communication and teamwork skills.
  • Dependable, self-motivated, and able to work independently with attention to detail.
  • Ability to prioritize tasks and work efficiently in a fast-paced environment.
  • Flexible availability, including evenings, weekends, holidays, and varied shifts.
  • Willingness to travel between locations as scheduled and assigned (if needed), both in the local pod and the wider region
  • Depending on the specific position, a valid driver’s license, proof of auto insurance, and a Department of Motor Vehicles check may be required.

    • Physical Requirements:

  • Ability to stand and walk throughout the shift.
  • Frequently bend, kneel, squat, reach, and climb a step ladder.
  • Lift and carry products weighing up to 30 pounds independently and up to 50 pounds with assistance.
  • Safely move merchandise, carts, and equipment as needed.

    • Benefits offered for full time employment

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Referral program
  • Vision insurance

    • Skills

    Customer ServiceMerchandisingProject ExecutionSafety ProceduresStore OperationsTime Tracking Systems

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