Posted 3 months ago
Suite Attendant
Virginia BeachOn-site
AI Summary
Cleans vacation suites and ensures unit furnishings are in working order; assists housekeeping leadership with daily tasks, inspections, inventory, and provides guest support and on-site information.
About this role
- Cleans vacation suites and ensures all suite furnishings and items in unit are in working order and safe for use.
- Assists the Executive Housekeeper and Housekeeping Inspector with daily tasks.
- Ensures cleaning carts are properly stocked and maintained in accordance with safety standards.
- Reviews daily Pre arrivals, Daily Check outs, Stayovers and Early Check Outs as needed.
- Inspects unoccupied suites and reports any incidents.
- Keeps track of inventory and housekeeping supplies.
- Provides inspector, housekeeping, houseman, janitorial or commercial laundry services and support when occupancy or human resource demands require it.
- Assists EH in inventorying all department supplies, equipment, and storage areas to ensure proper inventory levels, equipment is operating properly, and storage areas are properly organized.
- Meets with Executive Housekeeper or their representative daily, provides visual inspections of all interior and exterior common areas for safety and established “sense of arrival” expectations.
- Provides exceptional customer service to owners and guests with appropriate sense of urgency, follow up and communication.
- Reports any hazardous incidents, safety concerns, injuries, or potentially dangerous situations to Resort Manager.
- Provides on-site activities, area attractions, events, and other vacation information to owners/guests.
- Solicits client referrals, timeshare tour opportunities, online satisfaction reviews and customer feedback for improvement.
- Performs related duties as assigned or as situation dictates.
Skills
Check-out ProceduresCleaning Chemicals HandlingCustomer ServiceHACCPHousekeeping Equipment OperationInventory ManagementPOsPre-arrival PreparationStayover ManagementSuite Inspections
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Market data for this role
All reports →- SeriesRole reportsOne role family at a time: how many openings, what changed this week, who is hiring, what it pays.
- SeriesSalary reportsWhat employers publish in job postings, by level and workplace. Not self-reported pay.
- Market overviewState of tech hiring, September 2026: up 4.8%Tech hiring rose 4.8% month over month in September 2026, with 411,122 new listings. Customer support and account executive roles led the growth.