Supervisor Food and Beverage, BurgerFuel, Auckland Airport

The opportunity

Delaware North New Zealand is hiring a Food and Beverage Supervisor to join our team at the new BurgerFuel opening at Auckland Airport. As Food and Beverage Supervisor, you'll work closely with venue leadership to inspire a high-performing team, maintain operational standards, and contribute to the success of one of New Zealand's most recognised hospitality brands.

This is an exciting opportunity to help lead a brand-new venue from day one, supporting the daily operations, developing team capability, and delivering exceptional guest experiences in a dynamic airport environment. If you're a hands-on hospitality leader with a passion for customer service, team development, and operational excellence, this is your opportunity to grow your career with a global hospitality leader.

What we offer

• Free staff car parking
• Enjoy exclusive discounts on food and drinks across our outlets
• Airport ASIC pass, if your role requires access beyond security checkpoints
• Reward and Recognition program
• Training and development opportunities
• Career pathways across our global network of resorts, airports and stadiums

What you will do?

• Lead, motivate and develop team members across front and back of house
• Oversee daily operations, ensuring excellence in food quality, service, cleanliness, and safety
• Take charge of the venue during shifts, making decisions, and resolving issues confidently
• Coach team members and hold them accountable to performance, service, and operational standards
• Manage labour, COGS, productivity, and key performance targets
• Oversee inventory, ordering, stock control, and waste management
• Deliver exceptional guest experiences and effectively manage feedback and service recovery
• Ensure compliance with food safety, health and safety, and company standards
• Support recruitment, onboarding, training, and ongoing team development
• Drive sales through operational excellence, promotions, and upselling initiatives

More about you

• Leadership experience in a QSR, fast food, or high-volume hospitality environment
• Experience in burger or similar quick-service operations, highly regarded
• Strong understanding of front and back-of-house operations
• Proven ability to coach, develop and lead high-performing teams
• Experience managing labour, productivity, and operational performance
• Guest-focused with a passion for delivering exceptional service
• Strong communication, organisational, and problem-solving skills
• Food Safety Certificate
• LCQ and Duty Manager Certificate advantageous
• Availability to work afternoon/evening shift, Wednesday to Sunday, non-negotiable

The application period will close on 04/10/2026, unless a successful qualified candidate is identified sooner.

Who we are

Auckland Airport is a vibrant hub connecting New Zealand to the world, offering travellers a wide range of dining options to suit every taste and schedule. From quick-service cafés for a coffee on the go, to bars and full-service restaurants for a relaxed meal, the airport provides convenient choices from breakfast to dinner. Among our popular food and beverage outlets are Oma Artisan Bakery, Brewd Hawt, and The Social and Tea Garden, each providing unique experiences for travellers on the go.