Support Administrator
AI Summary
Support Administrator handles customer support via email, phone, and chat, troubleshoots issues with technical teams, and helps maintain support resources in a soccer analytics environment.
About this role
📢 Join Our Team as a Support Administrator! 📢
Are you passionate about sports analytics and ready to grow your career in a dynamic, innovative environment? We’re hiring a Support Administrator to join our dedicated support team! This is your chance to work in soccer tech, providing top-notch assistance to clients and collaborating with industry experts to solve real-world challenges.
🌟 What You’ll Do:
- Deliver high-quality support via email, phone, and chat
- Troubleshoot issues with our tech teams and enhance product knowledge
- Keep our support resources updated and organized
- Gather feedback to drive product improvement
Requirements
💼 What You Bring:
- Experience in customer support or helpdesk roles
- Strong communication skills and a customer-first mindset
- Tech-savvy with SQL experience, and quick to learn complex systems
- Organized multitasker who thrives under pressure
- Proficient in English (Russian is a plus)
- Flexible schedule, especially on Saturdays
- And a love for soccer is a big advantage!
✨ Why Join Us?
Become part of a supportive, growth-focused team where your skills will make an impact in the sports industry. Ready to make a difference? Apply today and be part of our journey in transforming soccer analytics!