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Posted 8 months ago

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Support Assistant (Relief Panel)

Galway, IEOn-site

AI Summary

Provides short-term locum cover in supported housing and community services, delivering trauma-informed, harm-reduction support to clients experiencing homelessness while maintaining compliance and accurate records.

About this role

Support Assistant - Relief Panel

If you want to make a real impact on the lives of others join Galway Simon Community where we work towards eliminating homelessness through advocacy, education and campaigning in line with our values of compassion, community and collaboration.

Contract Details Casual Hours Contract worked on a ‘If and When’ basis

Location Residential & Community Support Services across Galway City and County

Salary Hourly Rate of €16.46

Benefits

  • Sundays: Time and a Half

  • Public Holidays: Double Time

  • Sleep Over Premium

  • Employee Assistance Program

  • Bike to Work Scheme

  • Death in Service – 2x basic salary

Job Summary

The Support Assistant (Relief Panel) will be engaged on the authority of the Service Manager(s) to provide short-term locum cover for planned and un-planned absences, in the supported housing and other services operated by Galway Simon Community.

Key Responsibilities

  • Clients - Support clients from all backgrounds and experiences, in a calm, trauma informed, harm-reduction approach to implement client support plans that maximise their health, self-care, education, community engagement, home management skills, and their overall well-being with the goal of independent living.

  • Compliance - Stay compliant with all organisation policies, stay up to date on mandatory training, participate in routine maintenance, inspections and cleaning in line with health and safety standards.

  • Service Delivery -Systematically log and record all interventions with and behalf of clients on relevant systems, work in an organised and efficient manner with clear communication within the team to deliver high-quality professional service.

  • General - Willingness to adapt as needed to support client and service needs.

  • Values - Demonstrate the Galway Simon Community values compassion, community and collaboration.

This job description is not intended to be an exhaustive list of responsibilities.

Essential Requirements

  • Qualification - Minimum QQI Level 5 Major Award in Health Service Skills (5M3782) or Healthcare Support (5M4339)

  • Experience - 6-months relevant experience in a similar role in a care setting.

Desirable

  • Driving - Valid, full driver’s licence

  • Knowledge/Experience of homeless sector, Trauma Informed Approach.


Galway Simon Community is an equal opportunities employer and welcomes applications from all sections of the community.

Skills

Client Support PlanningFull Driver's LicenceHarm ReductionHealth And Safety ComplianceMandatory TrainingQQI Level 5 Major Award In Healthcare Support (5M4339)QQI Level 5 Major Award In Health Service Skills (5M3782)Record KeepingTrauma Informed Approach

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