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Posted 1 day ago

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Supporter Relationships Data Assistant

SydneyOn-site

AI Summary

Coordinates data operations for mid-value giving and gift-in-Wills programs, building CRM dashboards, automating processes, and ensuring data quality to support donor engagement and stewardship.

About this role

Use your Excel, Salesforce and process improvement skills to help inspire supporters and protect our planet. Join a fun, supportive team where your work drives supporter engagement and conservation impact.

  • Workplace flexibility including org wide 9 Day Fortnight trial commencing Feb 2026

  • Sydney or Melbourne WWF-Australia Office location, Sydney preferred

  • 12-month part time, fixed term contract (0.4 FTE, 15.2 hours per week)

  • Join a diverse global network working for people and planet across 100 countries

  • Work in a high performing, values-driven organisation


You can find the full position description and selection criteria by ((clicking here)).


About Us

WWF-Australia is an award-winning and innovative organisation determined to do things differently. We use our superpowers to partner in delivering nature-positive solutions, empowering communities, and halting climate change - in Australia, the Asia-Pacific region, the Southern Hemisphere and globally. We are a values-driven organisation with a diverse global network of local organisations working in 100 countries. We work as a catalyst with communities, First Nations, governments, businesses, innovators, and philanthropists towards our global mission: to build a world where people live and prosper in harmony with nature.



About the Role
The Supporter Relationships Assistant plays a key role in ensuring the smooth operation of data processes to support mid-value giving and gifts in Wills. This role is responsible for coordinating data operations with a strong focus on driving automation and continuous improvement.

This role also assists with the administration of estates and contributes flexibly to help the Supporter Relationships team across marketing, stewardship and event activities, to grow and retain philanthropic donors.

Key Accountabilities (Refer to Position Description for full list of Key Accountabilities)

  • Build and execute data processes within the CRM to generate dashboards and lists to support the delivery of both the mid-level giving and gift in Wills programs, ensuring accuracy, timeliness and compliance.

  • Identify opportunities to streamline processes and automate manual data tasks, then collaborate to implement solutions.

  • Run regular data hygiene processes to ensure high quality and accurate supporter records.


Skills, Knowledge and Experience (Refer to Position Description for full list of Selection Criteria)

  • Highly organised and superior attention to detail, with a track record of meeting deadlines.

  • Intermediate level skills in Microsoft Excel and Salesforce NonProfit Cloud to undertake data processing, import, extraction, manipulation and report building.

  • Demonstrated ability to identify and implement process improvements, including automation.


Our Commitment to Diversity: WWF values diversity and is building a workforce that reflects the community we serve. WWF is an equal opportunity employer and Aboriginal & Torres Strait Islander peoples, people from culturally & linguistically diverse (CALD) backgrounds, sexuality and gender diverse (LGBTQIA+) community members, and people living with disabilities are encouraged to apply.


Our Commitment to Safeguarding:
WWF-Australia is committed to acting with respect and upholding the human rights, welfare and dignity of all persons we employ, engage with or who are affected by our activities and work, with special regard for vulnerable individuals and children.


As part of your employment, you will be required to undergo background checks relevant to your position (eg. Police Checks, Working with Children Checks, Reference Checks), abide by our safeguarding policies, and sign our Safeguarding Code of Conduct.


You can find the full position description and selection criteria by ((clicking here)).


Applications

Please include the following two attachments: (1) a cover letter/statements against the selection criteria and (2) your resume (CV).

We may review applications and interview candidates on a rolling-basis, therefore we encourage you to apply at your earliest convenience.


Note that applicants require current unlimited working rights in Australia to be eligible for this role.

Closing Date: 11:59PM, 11 October 2026

Contact: For any questions, please contact jobs-au@wwf.org.au

Skills

AutomationCRMDashboardsData ExtractionData HygieneData ImportData ManipulationData ProcessingExcelReport BuildingSalesforceSalesforce Nonprofit Cloud

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