Posted Today
SURVEILLANCE AGENT (LOSS PREVENTION)
AI Summary
Observes and reports gaming violations and thefts of company property, operates monitor room equipment, participates in court actions related to gaming violations, and learns card counting systems and cheating indicators.
About this role
WE’RE CHANGING ENTERTAINMENT. COME JOIN US.
We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.
Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.
Click HERE to discover how we empower team members to grow, thrive, and advance in their careers.
WE LOVE OUR WORK.
- Observes and reports any and all gaming violations and/or thefts of company property
- Operates monitor room equipment, including basic computer functions
- Participates in court actions relating to gaming violations
- Learns and uses two card count system
- Learns all games in use and all procedures and cheating indicators of such games
- Writes proper reports as needed in a timely manner
- Responds to surveillance supervision and gaming control requests
- Responds to requests of all other departments when necessary
BRING US YOUR BEST.
- High school diploma or equivalent
- Ability to perform basic mathematical and computer functions
- Must be proficient in Microsoft applications (Excel, Access, Word)
- Knowledge of different table games
- Ability to observe and identify suspected cheaters and cheating techniques; must have 20/20 corrected vision
- Ability to effectively and efficiently move around all work areas
- The above skills are typically acquired through a minimum of six months of on-the-job training or through closely related experience
- Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces
STAY IN THE GAME. FOLLOW US.
We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via theScore Bet Sportsbook and Casino®.
Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet.
We're changing entertainment. Follow us.
Equal Opportunity Employer
STARTING SALARY
$18.00 per hourSkills
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- Market overviewState of tech hiring, September 2026: up 4.8%Tech hiring rose 4.8% month over month in September 2026, with 411,122 new listings. Customer support and account executive roles led the growth.