System Support Officer

AI Summary

Responsibilities - Assist users with basic system access, setup, and navigation- Support staff onboarding and offboarding (user setup, updates, removals via ticket)- Log, track, and follow up on system issues and user requests- Perform basic troubleshooting and escalate unresolved issues Requirements - Minimum of 5 CSEC subjects, including Mathematics and English- Strong attention to detail and willingness to follow procedures- Good communication and customer support skills