ROVD Group of Companies
Posted 11 days ago
System Support Officer
Yellow Steel Inc., Lot 1242 Block I, Eccles, East Bank Demerara, GuyanaRemoteFull-time
AI Summary
Responsibilities: Assist users with basic system access, setup, and navigation. Support staff onboarding and offboarding (user setup, updates, removals via ticket) Log, track, and follow up on system issues and user requests.
About this role
Responsibilities:
- Assist users with basic system access, setup, and navigation.
- Support staff onboarding and offboarding (user setup, updates, removals via ticket)
- Log, track, and follow up on system issues and user requests.
- Perform basic troubleshooting and escalate unresolved issues.
Requirements:
- Minimum of 5 CSEC subjects, including Mathematics and English.
- Strong attention to detail and willingness to follow procedures.
- Good communication and customer support skills.