Posted 1 month ago

Systems Administrator

Springfield, VAOn-site

AI Summary

A Systems Administrator at INflow Federal ensures seamless operation, maintenance, and configuration of computer systems, providing Tier 2/3 support for Unix/Windows workstations, servers, and critical IT infrastructure.

About this role

About INflow Federal - founded in 2013, INflow Federal is a mission-driven small business delivering cutting-edge solutions to the Department of War (DoW) and Joint Force operations across 20+ states. Our strength comes from our people - especially the Veterans who make up over 50% of our workforce. Through our Veteran Outreach Program and employee-first culture, we invest deeply in professional growth, well-being, and innovation. Known for our agility, transparency, and integrity, INflow combines real-world experience with emerging technologies like AI/ML to help our customers lead in a rapidly evolving defense landscape. We empower both our employees and mission partners to stay ahead - driving smarter, faster, and more secure outcomes.

Job Overview:

INflow Federal is seeking a motivated Systems Administrator to ensure the seamless operation, maintenance, and configuration of our organization’s computer systems. This role involves close collaboration with both on-site and remote users, offering a dynamic work environment. You will be integral in coordinating site visits, performing upgrades, resolving issues, and providing TIER 2/3 support for Unix/Windows workstations, servers, and other critical IT infrastructure.

At INflow, your work is more than a job—it's a journey in innovation. With opportunities to work on high-impact projects, access to the latest technologies, and a culture that thrives on creativity and collaboration, INflow Federal is where your expertise can truly make a difference.

Responsibilities:

System Administration: Manage desktop and server systems across local and wide area networks, including account monitoring, security, OS installations, and related tasks.

IT System Support: Implement, troubleshoot, and maintain IT systems and infrastructure, ensuring smooth day-to-day operations, monitoring, and problem resolution.

Technical Support: Provide Tier 2 and Tier 3 support for problem identification, diagnosis, and resolution, including escalation and status communication to management and customers.

Software Management: Install and load operating systems and application software, isolate and resolve hardware/software issues, and enhance system performance.

Network Management: Troubleshoot, maintain, and configure network components, ensuring improved reliability and performance.

Software Upgrades: Perform software installations and upgrades to Unix/Windows operating systems, maintain them per policies, and resolve software-related issues.

Database Management: Manage multiple linked databases, ensuring security, data integrity, disaster recovery, and bulk data imports/exports.

Maintenance Coordination: Conduct routine and emergency maintenance of data center equipment and coordinate preventive maintenance with customers.

Backup and Recovery: Collaborate on the development, administration, and testing of backup and recovery plans.

Security Compliance: Ensure system security per STIG guidelines using tools like Retina and HBSS.

Standard Operating Procedures: Maintain operational, configuration, and other SOPs to verify system availability using existing Enterprise tools.

Required Skills:

Technical Skills: Proficiency in UNIX, Windows, and/or Storage administration. Experience with trouble reporting and tracking systems like Security+.

Availability: Ability to respond to after-hour calls and provide on-call support. Willingness to travel up to 20% to local and other sites.

Local Travel: Position requires 30-75% travel within the Washington Metropolitan area. On occasion can include travel to other CONUS and OCONUS locations.

Physical Requirements: Ability to lift/move/carry equipment up to 40 pounds.