Team Lead GenAI Platform (m/f/d)

We are expanding our team and are seeking a Team Lead GenAI Platform for our headquarters in Frankfurt am Main. In this role you will own the KION GenAI Platform and its related applications and API services while leading a dedicated team.

We offer:

• A company with a bright future: As a listed M-Dax company, we already employ more than 42,000 people in over 100 countries and are thus significantly driving the future of intralogistics while pursuing a clear sustainability strategy

• Moving forward together: Standardized and documented feedback process with international career opportunities and individual training opportunities

• Individual benefits: Modern IT equipment (also for the home office) & mobile devices, Employee Assistance Program - holistic support program for individual crisis situations, "Deutschlandticket" or parking space, option to lease a company bike, exclusive benefits/discounts for employees

• Our basics: flexible working hours, part-time models, option for flexible mobile working from home, attractive remuneration package, company pension scheme, canteen.

Tasks and Qualifications:

Your responsibilities:

• Overall responsibility for the KION GenAI Platform and its strategic roadmap, including budget planning.

• Ensure a scalable, secure and cost‑efficient service operation using cloud‑native services.

• Lead delivery of GenAI use cases from requirements gathering and service provisioning to implementation support and operation.

• Ensure reliable platform operations, monitor performance and maintain Service Level Agreement compliance.

• Drive continuous improvement of development, deployment and monitoring processes (DevOps / LLMOps / AgentOps).

• Ensure secure operation of GenAI services (access control, logging, monitoring and incident management).

• Implement and support global KION AI use cases in collaboration with business stakeholders.

• Lead, coach and support the professional development of the global team of AI Engineers and platform experts.

What we are looking for:

• Master’s degree in computer science, data science, engineering

• Proven experience (7+ years) in AI, Data Science, Machine Learning, or AI-related architecture/technology projects, preferably within a large enterprise environment

• Profound understanding of current AI technologies (ML models, LLMs, vector databases, RAG methods, modern frameworks)

• Experience in IT governance, product management, or AI-related application ownership

• Strong understanding of AI/GenAI lifecycle, enterprise software processes, and governance best practices

• Knowledge about AI project management, delivery, or technological evaluation as well as agile methodologies and DevOps practices

• Experience in creating solutions in a collaborative, cross-functional team environment

• Structured, independent, and analytical way of working, as well as a high willingness to learn

• Excellent communication, interpersonal, and presentation skills with the ability to effectively communicate technical concepts to both technical and non-technical audiences

• Strong problem-solving skills and a proactive approach to identifying and resolving challenges

• Experience in managing and mentoring technical teams

• Very good knowledge of English, German is a plus.

Does this sound interesting?

We look forward to receiving your online application! Your contact person is Anne-Christin Fritzsche.