Posted 3 months ago
Tech Support
AI Summary
Contract Tech Support role providing direct customer service, handling associate questions and problems, and developing support procedures for a recruiting and staffing technology company.
About this role
Tech Support
Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Our account managers and recruiters have over a decade of experience in various verticals. GCM understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at same requiring the best "talent " for the job.
Qualifications
Technical Support needs Point of Sale environment/retail experience preferred
Technical Support requires:
• Direct involvement with customer service experience
• Computer systems experience.
• Computer hardware and software knowledge
Technical Support role:
- Development of procedures for Support Center
- Record all communication relating to associates: questions/problems into call tracking.
- Proofing and testing of procedures prior to implementation.
Additional Information
$15//hr
6 months
Skills
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Market data for this role
All reports →- SeriesRole reportsOne role family at a time: how many openings, what changed this week, who is hiring, what it pays.
- SeriesSalary reportsWhat employers publish in job postings, by level and workplace. Not self-reported pay.
- Market overviewState of tech hiring, September 2026: up 4.8%Tech hiring rose 4.8% month over month in September 2026, with 411,122 new listings. Customer support and account executive roles led the growth.