Posted 4 months ago
Technical Expert SME
ArlingtonOn-siteFull-time
AI Summary
A Senior Subject Matter Expert supports the FBI’s National Security Branch by bridging national security policy and technical implementation for systems such as FISA and NSL, leading requirements, documentation, and stakeholder coordination.
About this role
About the Organization
Now is a great time to join Redhorse Corporation. We are a solution-driven company delivering data insights and technology solutions to customers with missions critical to U.S. national interests. We’re looking for thoughtful, skilled professionals who thrive as trusted partners building technology-agnostic solutions and want to apply their talents supporting customers with difficult and important mission sets.
About the Role
Redhorse transforms the way government uses data and technology. To support this mission, we are seeking a Senior Subject Matter Expert (SME) to provide mission-critical support to the FBI’s National Security Branch (NSB). This is a high-impact role where you will bridge the gap between complex national security policy and technical implementation. By supporting programs like FISA and National Security Letter (NSL) systems, you will ensure the FBI has the robust, compliant, and efficient tools necessary to protect the nation against counterintelligence and counterterrorism threats.
Key Responsibilities
- Support the full lifecycle of national security system development, including project management for FISA, NSL, and NDRR systems.
- Lead user requirements gathering, system design, complex data conversion, and deployment strategies.
- Assist project managers in developing schedules, assigning resources, and tracking progress using Microsoft Project.
- Policy & Documentation:
- Analyze new or proposed national security legislation to determine impacts on FBI missions and strategic goals.
- Produce comprehensive business and functional documentation, including user stories, acceptance criteria, use cases, and Concepts of Operations (CONOPS).
- Develop Privacy Impact Assessments, cost-benefit analyses, and standard operating procedures (SOPs).
- Evaluate policy and system effectiveness, providing recommendations for improvements or corrective actions.
- Stakeholder Engagement & Strategy:
- Develop and implement customer experience strategies, including stakeholder communication plans and feedback collection frameworks.
- Liaise with the Department of Justice (DOJ), FBI Headquarters, and field office stakeholders to align technical capabilities with policy requirements.
- Prepare and deliver executive-level briefings and technical reports to explain program status, requirements, and resourcing impacts.
- Technical Support & Integration:
- Provide expert guidance and troubleshooting for NSB’s Technical Bridge applications (FISAMS, NSLs, NDRRs) via remote access or in-person support.
- Develop best practices for NSB information technology and data integration efforts to ensure operational continuity.
Required Experience/Clearance
Desired Experience
Skills
ExcelFISAMicrosoft ProjectNational Security Letters (NSL)NDRRPower BIPowerPointSharePointTop Secret/SCI ClearanceWord
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