Technical Quality Control Specialist

• Ensure quality control across internal processes
• Verify correctness of:

- content configuration and setup

- access and key management

- integration parameters (endpoints, tokens, environments)

• Validate data in admin panels, CRM systems, and internal tools
• Perform smoke and sanity checks after changes
• Analyze and categorize errors (types, root causes, frequency)
• Collaborate with external partners on quality and integration-related topics
• Participate in testing of new integrations and features
• Develop and maintain checklists, SOPs, and quality standards
• Proactively suggest and implement improvements to reduce errors

Requirements

• Experience in QA / QC / technical support / operations roles
• Understanding of REST APIs and integration principles
• Ability to work with JSON, logs, and admin interfaces
• Experience with Postman or similar tools
• Strong Excel / Google Sheets skills
• High attention to detail and structured thinking
• Ability to read and understand technical documentation
• English sufficient for documentation and written communication

Nice to Have

• Experience working with third-party integrations
• Familiarity with bug tracking tools (Jira, Linear, etc.)
• Basic automation skills (Python, scripts, no-code tools)
• Understanding of release processes

Benefits

• 25 vacation days and 5 family days yearly
• Flexible start to the workday
• Support from a professional corporate coach and psychologist
• Regular internal and external activities, workshops, trips, and corporate events
• Access to our internal knowledge base, meetups, and team-building activities
• Ongoing training in new technologies and continuous professional development support