Posted 3 months ago
Technical Support Representative
AI Summary
Acts as the primary point of contact for Sales and Dealer customers’ Co-op issues, handling inbound calls, cases, and voice messages; performs Co-op data entry, product troubleshooting, service resolution, and content/quality reviews while educating clients on Media Co-op products and systems.
About this role
Technical Support Representative
Job Title: Technical Support Representative
Location: Atlanta GA - 30319
Duration: 6+ Months
Job Summary:
The Co-op Support Representative is the primary customer point-of-contact for Sales and Dealer customers' Co-op related issues.
The Co-op Service Analyst provides end to end support including:
Answering inbound calls
Handling Sales force cases and returning voice message
Performing Co-op data entry, product troubleshooting, service issue resolution
Performed Quality and review of graphics and website content
Account information maintenance while educating Clients Dealer customers and salespeople about the Media Co-op products, processes, and systems.
Skills:
Customer Service
Data Entry
Troubleshooting
Call support
Additional Information
Steve Shaw
Tech Providers, Inc.
404-594-5767
TechProviders.com
Skills
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All reports →- SeriesRole reportsOne role family at a time: how many openings, what changed this week, who is hiring, what it pays.
- SeriesSalary reportsWhat employers publish in job postings, by level and workplace. Not self-reported pay.
- Market overviewState of tech hiring, September 2026: up 4.8%Tech hiring rose 4.8% month over month in September 2026, with 411,122 new listings. Customer support and account executive roles led the growth.