Technical Support Representative

Job Title: Technical Support Representative
Location: Atlanta GA - 30319
Duration: 6+ Months
Job Summary:
The Co-op Support Representative is the primary customer point-of-contact for Sales and Dealer customers' Co-op related issues.
The Co-op Service Analyst provides end to end support including:
Answering inbound calls
Handling Sales force cases and returning voice message
Performing Co-op data entry, product troubleshooting, service issue resolution
Performed Quality and review of graphics and website content
Account information maintenance while educating Clients Dealer customers and salespeople about the Media Co-op products, processes, and systems.

Skills:
Customer Service
Data Entry
Troubleshooting
Call support

Additional Information

Steve Shaw
Tech Providers, Inc.
404-594-5767
TechProviders.com