Technical Training Officer

HUSTLE IN BGC, LUNCH IS ON US!

Free lunch every day, plus extra treats to help you grow, earn, and save more!

Awesome perks await in #WeAreTGT: BGC!

• Health & Wellbeing: Additional HMO (with dependent & pre-existing coverage), dental support, life insurance

• Rewards & Recognition: 24 PTOs (with conversion), annual appraisals, awards, referral programs, company events

• Growth & Perks: Free daily meals & treats, career development, certifications, employee savings program, vibrant office culture

• Vibrant City Location: Work in BGC, Taguig (Day Shift!)

Ideal Candidate Profile

What You'll Bring (Experience)

• At least 3 years of experience in corporate training and/or facilitation.

• Background in IT Service Delivery, Information Technology, or Customer Service is preferred.

• Strong ability to understand and explain technical concepts.

• Knowledge of Microsoft 365, Active Directory, and basic Networking is a plus.

• Excellent presentation, communication, interpersonal, and instructional design skills.

• Familiarity with tools such as Loom, iorad, or other content creation platforms is an advantage.

• Strong ability to build rapport and create a positive learning environment.

• Demonstrates ownership, accountability, flexibility, and strong work ethic.

• Good time management and organizational skills.

• Willing to work shifting schedules and across multiple company sites, when required.

Your Impact Starts Here

Training

• Deliver engaging technical and professional skills training for offshore and onshore staff through live, virtual, workshop, and on-demand formats.

• Design and develop training materials, job aids, instructional guides, videos, and onboarding resources.

• Maintain accurate and up-to-date training materials with proper version control.

• Partner with Training, Operations, and Clients to identify skills gaps and evolving training needs.

• Conduct training needs assessments and develop tailored learning interventions.

• Facilitate learning assessments and gather feedback to measure training effectiveness.

• Monitor post-training performance and work with managers to identify areas for improvement.

• Continuously improve training programs based on assessment results, feedback, and operational needs.

• Support a positive workplace culture and contribute to other Training Team initiatives as required.

ABOUT US @ TGT GLOBAL

As a Great Place to Work® certified company with top ratings given by our teams, we make sure our people enjoy more than just a job.

Make the most of our 100% virtual recruitment. Apply today!