Posted 4 days ago
Technical Writer
AI Summary
Manages and enhances technical documentation processes, formats and publishes technical documents and work instructions, and supports continuous improvement and compliance activities.
About this role
Technical Writer
Req number:
R7137Employment type:
Full timeWorksite flexibility:
OnsiteWho we are
CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right—whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise.
Job Summary
As the Technical Writer, you will manage and enhance our technical documentation processes and support continuous improvement initiatives.Job Description
We are looking for aTechnical DocumentationSpecialistto manage and enhance ourtechnical documentationprocesses and support continuous improvement initiatives. This position will beFull-Timeandon-sitein Fairview, NC and Arden, NC.
What You’ll Do
Format, publish, and manage technical documents, specifications, and work instructions in accordance with company and industry standards
Ensure all documentation is properly controlled and published within theQuality Management System(QMS)
Collaborate with process engineers and subject matter experts to gather, clarify, and update technical content
Support audits and compliance activities by ensuring documentation is accurate, up-to-date, and readily accessible
Identify opportunities to streamline administrative and documentation processes
Support the digitization of manufacturing process documents
Participate in cross-functional meetings to support project planning and execution
Provide feedback and recommendations for process enhancements
What You'll Need
Required:
Strong organizational and communication skills
Familiarity with QMS platforms anddocument controlbest practices
Ability to manage multiple priorities in a fast-paced environment
Expert proficiency with Microsoft Office anddocument management systems
Preferred:
Experience in manufacturing,engineering administration, ortechnical documentation
Experience withCADdrawings and modeling
Physical Demands
Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state, and local standards
Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor
Must be able to communicate with customers/team members over the phone and in person
Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc.
Reasonable accommodation statement
If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to application.accommodations@cai.io or (888) 824 – 8111.
The pay range for this position is listed above. Exact compensation may vary based on several factors, including location, experience, and education. Benefit packages include medical, dental, and vision insurance, as well as 401k retirement account access. Employees in this role may also be entitled to paid sick leave and/or other paid time off as provided by applicable law.
Skills
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Market data for this role
All reports →- SeriesRole reportsOne role family at a time: how many openings, what changed this week, who is hiring, what it pays.
- SeriesSalary reportsWhat employers publish in job postings, by level and workplace. Not self-reported pay.
- Market overviewState of tech hiring, September 2026: up 4.8%Tech hiring rose 4.8% month over month in September 2026, with 411,122 new listings. Customer support and account executive roles led the growth.