Technician - Shop Lead

Job Description

Role and Responsibilities:

**Responsibilities**

**Customer Service**
Your primary responsibility is to warmly welcome customers to BDS, modeling our professional, service-oriented business culture. Provide them with the highest quality of service and product knowledge.

**Skills Mastery**
All shop personnel must master both basic and advanced skills in processes, techniques, assemblies, installation, and technical evaluation procedures.

**Leadership**
As Shop Lead, you are responsible for the leadership, morale, and culture of the Shop Technicians. They must inspect, assemble, test, repair, and paint/clean various surface components (Frac, Production, and Drilling Equipment) according to specific verbal and written guidelines in the shop environment.

**Training**
As the leader of the shop, you are responsible for training the shop technicians according to the guidelines set forth in the HSES Manual, QMS, API 6A, ISO 9001:2015, and API Q1 standards.

**Job Coordination and Production**
You are responsible for ensuring the production and coordination of jobs by priority. This includes managing workflow and ensuring that tasks are completed efficiently and on time.

**Quality Control**
You must be able to inspect, identify, and correct flawed equipment within the allotted time based on written procedures, ensuring all company and industry standards are met without exception.

**Documentation**
Accurately and honestly complete and submit paperwork associated with job tasks and daily duties (e.g., JSA, Safety Docs, FST, FNCR, REQ, timecards) within the set time frame. Report any non-compliance immediately to your supervisor or HR. Properly label or stamp equipment as required.

**Maintenance**
Team members are responsible for inventorying, maintaining, and logging all assets, including shop tooling, vehicles, and related items.

**Communication**
All BDS team members must effectively communicate with team members, customers, vendors, and the community in both written and verbal formats. Assist other team members with daily activities and job-related tasks approved by the Quality & Production Team.

**Safety**
Team members must perform their duties in the safest manner possible, aiming for a 100% accident-free and incident-free environment.

**Representation**
All Bulldog Services LLP team members, as representatives, must professionally present, uphold, and solidify the representation and respect of our motto, "Restoring Principles & Integrity One Connection at a Time," at all times.

**Physical Requirements**
Frequent standing and lifting are required. This position involves spending 95% of the time in the shop environment, 3% in the yard, and 2% in the office.

**Other Responsibilities**
- Lift equipment in accordance with the company safety manual (max 50 lbs).
- Review staged jobs before loading.
- Operate forklifts (only with current forklift training certification), overhead cranes, testing equipment, and rigging in accordance with current training and the Bulldog Services Safety Manual.
- Adhere to dress codes that prohibit clothing items promoting or suggesting non-business-related propaganda.
- Conform to the use of Personal Protective Equipment (PPE) as required by BDS in compliance with OSHA regulations and directives.
- Maintain a safe work environment by following all posted and non-posted safety guidelines. Non-posted guidelines are found in the BDS safety manual.

**Hours of Operation**
- Monday through Sunday, 24/7 during your on-call scheduled days on the tower. This is a 24-hour on-call position, and employees must complete any pertinent duties by the end of the job, if possible.
- Days off call are based on a basic day of 8:00 am – 5:00 pm, depending on workload.

**Note**
The employer reserves the right to add or remove job duties or responsibilities at any time.