Jobless Developer
Destination Careers logo
Destination Careers

Posted 2 months ago

Open

Travel Support Specialist – Client Services

CharlotteRemoteFull-time

AI Summary

A Travel Support Specialist handles client communications, updates itineraries, and resolves travel issues such as delays and cancellations, providing high-touch service and acting as a point of contact for travelers.

About this role

Job Title: Travel Support Specialist – Client Services
Location: Remote

About the Role
We’re hiring a Travel Support Specialist to assist with client communications, itinerary updates, and travel issue resolution. If you enjoy problem-solving and providing white-glove service, this is the perfect role for you.

Responsibilities:

  • Respond to client inquiries about existing or upcoming trips.
  • Resolve travel issues (delays, cancellations, schedule changes) in real time.
  • Communicate with airlines, hotels, and tour providers to make changes.
  • Confirm itinerary details, send reminders, and provide travel tips.
  • Document interactions and maintain client records in our CRM system.

    • Requirements:

  • Previous experience in a travel agency or customer support role.
  • Strong attention to detail and excellent communication skills.
  • Ability to work flexible hours, including evenings or weekends if needed.
  • Tech-savvy and comfortable using booking platforms and CRMs.

    • Why Work With Us?

  • Remote work and flexible schedule.
  • Growth path into full-time travel advisor or team lead roles.
  • Travel discounts and ongoing professional development.

    • Skills

    Booking PlatformsCRM SystemsCustomer Support SoftwareDocument ManagementItinerary Management Tools

    Explore related jobs

    More jobs at Destination Careers

    Similar Booking Platforms jobs

    Jobs in Charlotte

    Browse these categories

    CRM Systems JobsDocument Management JobsJobs in CharlotteJobs in United States