Trust Administrator

SUMMARY
The Trust Administrator performs a wide variety of administrative support tasks in support of
Trust Officers and Senior Trust Advisors.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be
assigned.
Primary Duties and Responsibilities:
Perform Administrative Support for the Lexington Old North State Trust, LLC. Team
 Fully responsible for opening, maintaining, and closing accounts as assigned, including: Creating
file folders, gathering new account documentation, and ensuring all documentation has been
completed appropriately.
 Verifies receipt of assets and cost basis information for new accounts.
 Interacts daily on the phone and in person with prospective and existing clients including handling
basic inquiries and directing calls and individuals to the proper team member.
 Schedules appointments; maintains calendars and schedules, and coordinates meetings, events,
and/or travel arrangements, as required.
 Notifies Investment Operations for placing trades on directed accounts as requested
 Coordinate incoming/outgoing transfers with Operations
 Sets up Unique Assets per policy.
 Posts receipts and incoming cash as needed. Makes deposits for checks/payments received.
 Prepares/completes distributions as needed.
 Verifies available funds for disbursing. Coordinates with Investment Manager and Trust Officer
when needed.
 Receives cross-training in Operations and assists with other areas of the company as needed.
 Prepares letters, forms, and spreadsheets to assist with servicing clients and prospecting for new
clients.
 Processes and follows up on authorizations for proper maintenance of accounts.
 Maintains records and files including filing and scanning.
 Verifies RMDs have been completed.
 Monitors tax notices, and reporting
 Responds to IRS letters as needed.
 Tracks Discretionary Actions for Assigned Trust Officer(s)
 Gathers, tracks and prepares necessary reporting for assigned Trust Officer(s) to the Trust
Administrative Committee.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty
satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or
ability required. Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential functions.
 Ability to operate standard office equipment such PCs, scanners and copiers.
 Proficiency with MSOffice products
 Ability to manage multiple tasks with changing priorities and deadlines in a fast-paced
environment with multiple interruptions
 Ability to analyze, research account information and solve problems
 Ability to create and edit correspondence and documentation.
 Ability to present a pleasant phone demeanor
 Has demonstrated success working effectively with teams
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an
employee to successfully perform the essential functions of this job. Reasonable
accommodations may be made to enable individuals with disabilities to perform the essential
functions.
 Ability to hear and communicate verbally
 Ability to see and read printed materials and computer monitors
 Manual dexterity to operate a keyboard
 Ability to sit for long periods
WORK ENVIRONMENT
 This position primarily works in a temperature controlled office environment.
 The noise level is low. Hearing protection is typically not required.
WORK HOURS
 The work hours for this position vary.
 Overtime and weekend work may be required during busy periods.
DRESS CODE
 Business casual attire appropriate for a business setting