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Posted 1 month ago

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Turndown Attendant (20 hours per week /4 hours per shift)

West London, , United KingdomRemote

AI Summary

A Turndown Attendant performs nightly turndown services in guest rooms, replenishes amenities, removes rubbish and room-service items, and cleans assigned public areas while following strict cleaning procedures and reporting maintenance issues.

About this role

Turndown Attendant (20 hours per week /4 hours per shift)

We are currently seeking to recruit a true hospitality professional, with the flair to deliver service at the highest level, in the position of a Turndown Room Attendant. Key duties connected with this role are as follows:

  • Perform the turndown procedure in each room allocated per shift
  • Follow the current cleaning procedures ensuring optimum productivity
  • Understand the use of the referenced cleaning products
  • Collect any dirty linen and prepare for the Laundry
  • Collect and hand in any lost property to Floor Housekeeper
  • Remove rubbish from rooms and place in the service area
  • Remove room service dishes and amenity presentations and place in the service area
  • Provide all the essential products and ensure that they are replenished regularly
  • Check the operation of equipment and the condition of the soft furnishings, and notify supervisor of any defects or anomalies
  • Clean the public areas of the hotel and the offices as required

Key requirements for this role are as follows:

  • Excellent customer service skills
  • Great attention to detail
  • Strong organisational skills and ability to work under pressure
  • Ability to work independently
  • Immaculate personal presentation

The Langham, London offers a wide range of benefits which include: uniform, meals on duty, holidays, free accommodation at other Langham Hotels, pension plan, colleague recognition system, learning and development opportunities and many more.

Skills

Amenity PresentationCleaning ProceduresEquipment Operation ChecksLinen HandlingLost Property ManagementPublic Area CleaningRoom Service Dish CollectionSoft Furnishings Inspection

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