Posted 3 months ago
Turndown Attendant (20 hours per week /4 hours per shift)
AI Summary
A Turndown Attendant performs nightly turndown services in guest rooms, replenishes amenities, removes rubbish and room-service items, and cleans assigned public areas while following strict cleaning procedures and reporting maintenance issues.
About this role
Turndown Attendant (20 hours per week /4 hours per shift)
We are currently seeking to recruit a true hospitality professional, with the flair to deliver service at the highest level, in the position of a Turndown Room Attendant. Key duties connected with this role are as follows:
- Perform the turndown procedure in each room allocated per shift
- Follow the current cleaning procedures ensuring optimum productivity
- Understand the use of the referenced cleaning products
- Collect any dirty linen and prepare for the Laundry
- Collect and hand in any lost property to Floor Housekeeper
- Remove rubbish from rooms and place in the service area
- Remove room service dishes and amenity presentations and place in the service area
- Provide all the essential products and ensure that they are replenished regularly
- Check the operation of equipment and the condition of the soft furnishings, and notify supervisor of any defects or anomalies
- Clean the public areas of the hotel and the offices as required
Key requirements for this role are as follows:
- Excellent customer service skills
- Great attention to detail
- Strong organisational skills and ability to work under pressure
- Ability to work independently
- Immaculate personal presentation
The Langham, London offers a wide range of benefits which include: uniform, meals on duty, holidays, free accommodation at other Langham Hotels, pension plan, colleague recognition system, learning and development opportunities and many more.
Skills
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