Posted 3 months ago
UC NCE
AI Summary
Acts as the client’s face to the customer in a fast-paced, high-impact environment, implementing, troubleshooting, and supporting Cisco unified communications networks for a Fortune 500 client.
About this role
UC NCE
GDH Consulting is looking for a System Test Engineer professional to work with a Fortune 500 company.
In this role, you will be "Client's face to the customer," working in a fast-paced, high-impact environment as a visible contributor delivering on our commitments. The ideal candidate is a creative problem solver, comfortable with challenging the status quo and rapidly responding to escalated issues. With a seasoned mix of broad networking knowledge and specific area expertise, as well as excellent Customer Relationship Management (CRM) skills, you''re well positioned to become a trusted advisor capable of building solid, long-term relationships with customers. Typically requires BS, CS, or University degree equivalent plus 8+ years’ experience in network engineering or telecommunications support environment. Advanced degree strongly preferred. Expert level knowledge in TWO of the following and strong knowledge in all other areas of: IP internetworking, LAN Switching, ATM Voice technologies, IP Telephony, SAN, CDN, Optical, Wireless, IPCC. IP Routing protocols (IGRP, OSPF, EIGRP, BGP).
Qualifications
- 6-8 years of overall experience.
- Must have worked in Cisco UC environment for a minimum period of two+ years.
- Must have good knowledge of Cisco UC product line and technology.
- CCVP certifications desired, CCIE (Voice) preferred.
- Must be able to implement a UC network, given a design document and customer requirements.
- Must be able to troubleshoot UC networks.
- Has good communication and customer facing skills.
Additional Information
All your information will be kept confidential according to EEO guidelines.
Skills
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- Market overviewState of tech hiring, September 2026: up 4.8%Tech hiring rose 4.8% month over month in September 2026, with 411,122 new listings. Customer support and account executive roles led the growth.