Universal Assistant Manager

Universal Assistant Manager

Company Overview:

At NetCost Market, we strive to deliver fresh products, great value, and a positive shopping experience to our community.

The Universal Assistant Manager works closely with the Store Manager to oversee daily operations, motivate and develop employees, and ensure that both perishable and nonperishable departments run smoothly. This role combines leadership, operational management, and customer service to achieve sales goals while maintaining company standards.

Key Responsibilities:

• Support the Store Manager in driving sales and profitability through effective planning and execution

• Supervise daily operations across all departments, including scheduling, inventory, ordering, and merchandising

• Train, mentor, and evaluate employees to maintain high standards of performance, customer service, and teamwork

• Ensure compliance with safety, sanitation, and food handling regulations

• Monitor store expenses, control losses, and maintain accurate financial and operational reports

• Maintain a clean, safe, and customer-friendly store environment

• Handle customer concerns promptly and professionally, ensuring a positive shopping experience

• Participate in marketing, promotions, and community engagement initiatives

• Step into various store roles as needed to maintain smooth operations

Requirements:

• High school diploma or equivalent; further education is a plus

• 2+ years of management or supervisory experience, preferably in retail or food service

• Strong leadership, communication, and organizational skills

• Ability to lift 25–50 lbs, stand for long hours, and work 50–60 hours per week

• Fluency in English (knowledge of Eastern European languages or Spanish is a plus)

• Willingness to obtain ServSafe and forklift certifications within 3 months of employment

This position is ideal for a motivated leader with a passion for people, teamwork, and delivering an outstanding customer experience.