UX Design Lead (DES-3-012026)

Koru UX Design is a leading UX design agency specializing in HealthTech. We partner with clients to deliver user-centered design solutions that drive innovation and enhance user experiences. Our design teams work as an **integrated extension of our clients’ teams **, deeply embedding ourselves into their processes to create seamless, impactful products.

Job Summary

We are looking for a UX Design Lead to drive ** high-value UX initiatives** for our clients while ** strengthening design execution and strategy . You will play a pivotal role in delivering exceptional design work , leading UX engagements, and partnering with stakeholders ** to align UX efforts with business outcomes.

In addition to strong UX leadership, we value individuals who are curious and proactive about emerging technologies—especially AI. Whether it’s ** leveraging AI tools in day-to-day workflows** or ** designing features that involve AI decision-making, agentic workflows, or AI-native product ideas **, your exposure and enthusiasm for this space will be a strong plus.

Beyond client work, you will **help improve internal processes, mentor designers, and contribute to hiring and presales **.

Key Responsibility

Leading UX Strategy & Project Outcomes

• Own and lead UX projects, ensuring the team delivers impactful solutions aligned with business and user goals.
• Define UX strategy and execution plans, guiding the team on approach, workflows, and best practices.
• Work closely with product managers, engineers, and client stakeholders to align UX efforts with product objectives.
• Play an active role in shaping the UX of AI-powered product features, internally as well as externally (client facing activities).
• Balance mentorship and execution, reviewing and elevating team deliverables while owning key UX outputs
• Ensure UX design improves product adoption, efficiency, and user satisfaction, with a focus on measurable business impact.
• Communicate and present design strategies and solutions effectively to both clients and internal teams.

Strengthening UX Processes & Team Growth

• Coach and mentor designers, ensuring growth in their skills and strategic thinking.
• Enhance UX workflows, design reviews, and quality control processes to improve efficiency and output.
• Promote responsible exploration and integration of AI into design workflows across the team.
• Support hiring and onboarding of new designers.
• Contribute to presales efforts, helping shape UX proposals and strategy discussions with potential clients.

Requirements

Experience

• 8+ years of experience in UX design, with at least 2 years in leading and managing UX teams, preferably within an agency or service-based business.
• A strong portfolio showcasing your UX design work, including projects where you have led teams or managed client accounts.
• Must have experience in B2B products and enterprise applications. Experience in the HealthTech industry is a plus.
• Exposure to AI in a product or UX context—whether through tool usage, feature design, or hands-on collaboration on AI-powered products—is highly preferred.

Skills

• **Leadership & Team Growth **– Proven ability to lead, mentor, and elevate design teams to deliver their best work.
• **Client & Stakeholder Management **– Experienced in managing client expectations, aligning UX solutions with business goals, and influencing product direction.
• **AI Readiness & Curiosity **– A demonstrated interest or early experience in designing AI-powered features or leveraging AI tools in UX work.
• **Project Execution & Process Management **– Strong organizational skills to handle multiple projects, ensuring seamless collaboration across UX, development, and product teams.
• **UX Expertise & Technical Knowledge **– Proficient in UX methodologies, research, prototyping, and usability testing, with a solid understanding of product development.
• **Effective Communication **– Strong ability to present, advocate, and articulate UX value to both technical and non-technical stakeholders.

Benefits

Why Join Us?

• Lead high-impact UX projects for top B2B and HealthTech companies, shaping products that drive real business results.
• **Own and influence UX strategy **, working closely with clients and internal teams to deliver solutions that matter.
• **Grow into a leadership role **, with a clear path to UX Manager.
• Be part of a collaborative, high-performance team that values your expertise and ideas.
• **Work remotely with flexibility **, while engaging in meaningful, challenging projects.

If you’re passionate about leading UX teams, driving user-centered design, and making a real impact in the world of product design, we’d love to hear from you!

Please submit your resume, portfolio, and a brief cover letter explaining why you’re the perfect fit for this role.