Virtual Hotel & Cruise Reservation Specialist

New YorkRemote

AI Summary

A remote Hotel & Cruise Reservation Specialist assists clients in researching, planning, and booking cruises, hotels, and vacation packages, providing top-tier customer service and handling inquiries and modifications.

About this role

Remote Hotel & Cruise Reservation Specialist

Location: Remote (U.S.)

About Us:

We are a trusted travel agency partnered with an award-winning host agency with over 70 years of experience. We specialize in planning unforgettable vacations, offering cruises, hotels,

vacation homes, all-inclusive resorts, and more.

Job Description:

We are seeking a detail-oriented and customer focused Remote Hotel & Cruise Reservation Specialist to join our team. In this role, you will assist clients in booking their dream vacations, ensuring they receive top-tier service and the best travel experiences possible.

Responsibilities:

Assist clients in researching, planning, and booking cruises, hotels, and vacation packages.

Provide expert recommendations based on clients’ travel preferences and budgets.

Collaborate with top travel suppliers to secure the best deals and promotions.

Stay updated on the latest industry trends, travel policies, and exclusive offers.

Handle client inquiries, modifications, and cancellations professionally and efficiently.

Maintain accurate records of bookings and client interactions.

Attend training sessions and supplier webinars to enhance knowledge.

Qualifications:

Must be 18+ and legally authorized to work in the U.S.

Strong communication and customer service skills.

Passion for travel and helping others plan unforgettable experiences.

Self-motivated with the ability to work independently.

Comfortable using online booking systems and learning new software.

Previous experience in customer service or sales is a plus but not required.

Skills

Online Booking SystemsTravel Booking Software

Virtual Hotel & Cruise Reservation Specialist

About this role

Responsibilities:

Qualifications:

Skills

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