Virtual Maintenance Technician
United StatesRemote
AI Summary
A Virtual Maintenance Technician assists apartment residents remotely via text messaging and software tools, triaging and troubleshooting maintenance issues reported through HappyForce platform.
About this role
HappyCo is a company where people can grow their careers and work with like minded people, with no egos or politics. HappyCo is values driven and offers a flexible, supportive culture. Join HappyCo and Make Work Happy!
Are you a maintenance technician who is tired of being on your feet all day, responding to “emergencies,” and keeping a clean and well-stocked shop? Would you like to use your skills daily to assist apartment residents with their minor maintenance and repair needs from the comfort of your own home?
HappyCo’s software enables Happy Force maintenance technicians to assist residents remotely via text messaging. Happy Force technicians are elevating the maintenance experience for residents in multifamily apartments and houses across the country—without carrying tools, running all over properties, or commuting in traffic.
The Position
We’re looking for motivated, experienced, and tech-savvy Maintenance Technicians to join our Happy Force team and assist residents remotely.
Virtual Maintenance Technicians are no different than on-site maintenance technicians at apartment communities—except you get to work from home. As a Virtual Technician, you must have experience in on-site multifamily maintenance and the ability to understand and troubleshoot a variety of issues reported by residents living in single-family, student, and multifamily communities.
Happy Force Virtual Technician assist on-site teams by prioritizing issues and providing clear, step-by-step guidance through messaging to help residents resolve basic maintenance concerns.
Key Responsibilities and Expected Outcomes
What you could expect day-to-day
What we think you need to be successful
Keys to optimum happiness at HappyCo
Skills
Google DocsHappyForceMaintenance TriageMultifamily MaintenanceOn-site Residential MaintenanceProperty ManagementSMSTroubleshooting
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Market data for this role
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- Market overviewState of tech hiring, September 2026: up 4.8%Tech hiring rose 4.8% month over month in September 2026, with 411,122 new listings. Customer support and account executive roles led the growth.
