Warehouse Supervisor
AI Summary
The Warehouse Supervisor oversees daily warehouse operations, drives cost savings and productivity improvements, manages the full returns process, and ensures high customer satisfaction and efficient cycle times.
About this role
Job Description
Achieve warehouse performance objectives, in particular by establishing warehouse on-the-floor operation excellence daily management methods; define cost saving, productivity and service level improvement opportunities, measure performance, analyze opportunities, improve and control performance, constantly aim to reach the ultimate goal to establish outstanding customer satisfaction, speed inbound to outbound cycle time and eliminate errors.
Overall responsibility for handling returns for the warehouse, developing and implementing standard returns procedures;
Coordinate returns acceptance, registration, classification, and processing to improve returns processing efficiency;
Analyze returns data and provide improvement suggestions to reduce returns rates and ensure smooth business operations.
Job Requirements
Majors in logistics management, supply chain management, etc. are preferred.
Work experience: At least 2 years of experience in warehouse management, and those with overseas warehouse management experience are preferred.
Language skills: Fluent in English, able to communicate effectively with overseas customers and teams.Those who can speak German are preferred;
Skill requirements: Familiar with warehouse management systems (WMS) and related software, with good data analysis and problem-solving skills.
Skills
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- Market overviewState of tech hiring, September 2026: up 4.8%Tech hiring rose 4.8% month over month in September 2026, with 411,122 new listings. Customer support and account executive roles led the growth.