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Posted 5 months ago

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Warehouse Supervisor

Daventry, GBOn-site

AI Summary

The Warehouse Supervisor at Cainiao achieves warehouse performance objectives by driving daily operational excellence, optimizing inbound-to-outbound cycle times, and eliminating errors. They are fully responsible for handling returns, from acceptance and classification to process improvement and reducing return rates.

About this role

Job Description

  • Achieve warehouse performance objectives, in particular by establishing warehouse on-the-floor operation excellence daily management methods; define cost saving, productivity and service level improvement opportunities, measure performance, analyze opportunities, improve and control performance, constantly aim to reach the ultimate goal to establish outstanding customer satisfaction, speed inbound to outbound cycle time and eliminate errors.

  • Overall responsibility for handling returns for the warehouse, developing and implementing standard returns procedures;

  • Coordinate returns acceptance, registration, classification, and processing to improve returns processing efficiency;

  • Analyze returns data and provide improvement suggestions to reduce returns rates and ensure smooth business operations.

Job Requirements

  • Majors in logistics management, supply chain management, etc. are preferred.

  • Work experience: At least 2 years of experience in warehouse management, and those with overseas warehouse management experience are preferred.

  • Language skills: Fluent in English, able to communicate effectively with overseas customers and teams.Those who can speak German are preferred;

  • Skill requirements: Familiar with warehouse management systems (WMS) and related software, with good data analysis and problem-solving skills.

Skills

Data AnalysisLogistics ManagementPerformance MetricsProblem SolvingProcess ImprovementReturns ProcessingSupply Chain ManagementWMS

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