
Posted 2 months ago
WFS-Video Specialist (Bilingual – Korean/Chinese) expertise
AI Summary
Troubleshoots digital video and audio playback issues in a fast-paced, high-volume environment as part of a bilingual Korean/Chinese–speaking specialist team; collaborates with stakeholders to identify trends and propose solutions.
About this role
Overview:
Are you passionate about digital video and the film and TV industry? Do you have strong technical video knowledge, bilingual language skills, and a background in video editing? If so, we invite you to join our onsite Welocalize team in Austin, TX!
Key Responsibilities & Qualifications:
Responsibilities
- Troubleshoot video/system playback issues and propose short and long-term solutions.
- Respond quickly and decisively to technical issues in a fast-paced, high-volume environment.
- Identify trends in video/audio issues and provide recommendations for improvement.
- Collaborate effectively with team members and stakeholders to meet project goals.
- 2-4 years of experience working with digital video.
- Bilingual proficiency ( Korean or Chinese)
- Strong knowledge of digital video and audio technical issues.
- Passion for the film and TV industry and familiarity with subscription video content services and product offerings.
- Intermediate to advanced spreadsheet skills.
- Effective verbal and written communication skills.
- Proven ability to take initiative and adapt to changing environments.
- Experience in identifying and solving video playback issues.
Qualifications:
Preferred Qualifications:
If you’re ready to bring your expertise, passion, and bilingual skills to a dynamic and innovative team, we’d love to hear from you!
Benefits
▪️ Accident, Critical Illness, Hospital Indemnity Insurance
▪️ Telemedicine Benefit
▪️ Paid Sick Time
▪️ Paid Holiday: 2 days
▪️ Employee Assistance Program
▪️ Mileage Reimbursement
Additional Benefits upon Eligibility (requirements after 390 work hours):
▪️ Medical Insurance
▪️ Dental Insurance
▪️ Vision Insurance
▪️ FSA and HSA
▪️ Voluntary Life Insurance
▪️ 401(k) Retirement Plan after 1000 hours worked
Skills
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