Wondra Guest Experience Lead
AI Summary
Lead guest experience shifts at an immersive attraction, supporting daily operations, keeping lines moving, and training team members.
About this role
What you'll bring to the team
Guest Experience Shift Lead - Wondra Chicago
Wondra is an exciting new immersive attraction designed to spark wonder and create unforgettable memories for guests of all ages. Join our team and help bring this one-of-a-kind, interactive experience to life for families exploring a world of color and imagination!
π₯ What Youβll Do:
- Help support the Wondra team during daily operations
- Keep lines moving and guest energy positive
- Jump in to help guests and teammates whenever needed
- Learn leadership skills through coaching and hands-on experience
- Help train and motivate team members
- Support a fun, safe, and welcoming environment for families
- Work closely with supervisors and other attraction teams throughout the day
Qualifications & Experience
π― What Weβre Looking For:
- Are outgoing, positive, and confident talking to people
- Can stay calm in busy situations
- Enjoy helping and encouraging others
- Have experience in customer service, retail, food service, entertainment, or attractions
- Want to grow into leadership
- Available weekends + holidays (required)
β Previous leadership and training experience!
Benefits
π Benefits of Joining Merlin Entertainments! π
π’ Merlin Magic Pass: Free entry for friends and family to our amazing parks & attractions. π‘π Recognition Programs and Rewards: Celebrate your achievements and hard work!πΌ 401(k) Program: Save for the future with company matching contributions.π Tuition Reimbursement Programs: Get support for further education and career growth.π Numerous Learning and Advancement Opportunities: Grow your skills and advance your career with us!
Ready to be a part of the magic? Apply today and start your adventure with Merlin Entertainments! πβ¨
Pay Range
USD $17.00/Hr.Skills
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- Market overviewState of tech hiring, September 2026: up 4.8%Tech hiring rose 4.8% month over month in September 2026, with 411,122 new listings. Customer support and account executive roles led the growth.