Zonal Credit Manager, Lagos (Nigeria)
NigeriaOn-site
AI Summary
Zonal Credit Manager at Sun King drives collections processes for PAYG solar products in the field, investigates fraud, assesses default risk, and recommends improvements to credit and compliance processes.
About this role
Location: Lagos, Nigeria
The team you would Join:
Sun King’s Global Corporate Risk team identifies, monitor and control the credit risk inherent in the company’s direct to consumer business. The Corporate Risk team works with the company’s PAYG Direct Sales, Operations, and Finance teams across multiple countries to maintain the health of the solar energy loan portfolio. The team continuously examines sales and customer payment-related data and identifies pilots, and executes new sales, collections, and incentive processes. The Corporate Risk team also ensure the company’s efforts around customer data privacy and consumer protection.
About the role:
We are looking for diligent and well organized team member to join our Risk department as a Zonal Credit Manager. The Employee will drive the efforts and processes related to collections of our PAYG products in the field. They will also give advice and suggestions on how to improve customer payments and satisfaction while ensuring that the company offer matches end-users expectations.
The team you would Join:
Sun King’s Global Corporate Risk team identifies, monitor and control the credit risk inherent in the company’s direct to consumer business. The Corporate Risk team works with the company’s PAYG Direct Sales, Operations, and Finance teams across multiple countries to maintain the health of the solar energy loan portfolio. The team continuously examines sales and customer payment-related data and identifies pilots, and executes new sales, collections, and incentive processes. The Corporate Risk team also ensure the company’s efforts around customer data privacy and consumer protection.
About the role:
We are looking for diligent and well organized team member to join our Risk department as a Zonal Credit Manager. The Employee will drive the efforts and processes related to collections of our PAYG products in the field. They will also give advice and suggestions on how to improve customer payments and satisfaction while ensuring that the company offer matches end-users expectations.
Key Responsibilities
- Assist your Credit Manager in developing methodologies to improve the current processes.
- Suggest enhancements to current process and policies to avoid operational risks.
- Presentation of ideas via reports and presentations, outline findings and making recommendations for improvements.
- Assist the Credit Process Manager in implementing audit recommendations.
- Carry out periodic spot checks on processes and provide findings and recommendation of the risks identified.
- Investigate fraud cases and give recommendations of the same (which includes data collections and interviewing claimants).
- Identify and classify potential default risk through data collection and interaction with clients.
- Preparation of field reports/collation of data/documentation and report.
- Red flag identification and timely reporting of the same
- Any other task allocated by the Credit Manager
Skills, Knowledge & Expertise
- Have minimum 2 years working experience preferably in the Control and Compliance/Risk department.
- Possess strong data collection skill.
- Are excellent at fraud detection & investigation.
- Are proficient in MS Excel (Advanced level).
- Demonstrates problem-solving abilities.
- Have a good communication and presentation skills (written and verbal).
- Have previous work experience in MFI or banks.
- Are multilingual ( English & Yoruba).
Benefits
- Professional growth in a dynamic, rapidly expanding, high-social-impact industry
- An open-minded, collaborative culture made up of enthusiastic colleagues who are driven by the challenge of innovation towards profound impact on people and the planet.
- A truly multicultural experience: you will have the chance to work with and learn from people from different geographies, nationalities, and backgrounds.
- Structured, tailored learning and development programs that help you become a better leader, manager, and professional through the Sun Center for Leadership.
Skills
Audit RecommendationsData CollectionDefault Risk ClassificationEnglishFraud Detection & InvestigationMFI Or Banking OperationsMS Excel AdvancedRisk AssessmentYoruba
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