Posted 5 months ago
Account Enablement Manager
AI Summary
Manages key client accounts, identifies opportunities, coordinates cross-functional teams, and ensures successful delivery and satisfaction for assigned BCT clients.
About this role
• Study and understand existing services and products current features and powerfully present
how it achieves client’s business needs and success.
• Expand, develop, and maintain BCT client’s database in different industries by all the possible
techniques
• Ensure existing and potential clients satisfaction and building rapport for future opportunities
by providing support, information, and recommending solutions.
• Direct and guide internal stakeholders for future market needs by attending potential client’s
meetings and identifying business opportunities
• Operate as the lead point of contact for every matter related to the assigned BCT Clients
ensuring successful delivery of our solutions according to clients’ needs and objectives
• Achieve sales target ensuring deal closure.
• Prepares relevant reports by collecting, analyzing, summarizing, and evaluating data for better
identification of business opportunities.
• Manages BCT accounts portfolio and ensure it’s up to date.
• Identify new business opportunities, build, and maintain strong relationships with clients, and
ensure the successful promotion of the company’s services and products
• Contribute in presenting sales forecasts and progress reports to senior leadership, identifying
opportunities for improvement.
• Work closely with senior management and cross-functional teams to ensure alignment
between products and services offerings and client needs.
• Provide valuable customer feedback to the cross-functional teams to guide future software
development and improvements.
• Ensure a high level of customer satisfaction by working closely with support teams to address
any post-sales issues or concerns.
• Ensure adherence to all security policies and procedures, maintaining confidentiality, integrity,
and compliance in every aspect of the role.
Requirements
EDUCATION, TRAINING, AND EXPERIENCE
SKILLS, ABILITIES AND TRAINING REQUIRED:
• Bachelor of Business Administration, computer science or any relevant field
• Effective Negotiations
• Organizational Awareness
• Customer focus
EXPERIENCE LEVEL:
• At least 3 years of experience in relevant function.
• Experiences in IT companies is a must
Skills
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