Account Executive - Retail

We are growing our Commercial Sales team at Windfall! As an Account Executive, you will be the face of our sales organization, owning the full sales cycle and selling our industry-leading data enrichment offerings through a consultative, value-based selling approach. Windfall's wealth data powers high-impact use cases across industries, helping companies identify high-net-worth customers, personalize outreach, strengthen loyalty programs, and grow their customer base at scale.

As an Account Executive on the Retail team, you will be responsible for driving new business within Windfall's Retail division, building upon Windfall's growing list of customer logos across luxury and premium retail. Each deal will be approached with care, using a custom methodology that is complex and consultative in nature, and will require selling into marketing, clienteling, and CRM personas who care deeply about the customer experience their brand delivers.

We’re on a mission to change how organizations perceive and use people data. And we hold true to our core values of: (1) Be an excellent communicator; (2) Operate with transparency; (3) Provide leverage, not optimization; (4) Win When Our Customers Win; and (5) Act with integrity and trust.

Responsibilities:

Research prospective customers and execute strategic outreach into ideal luxury and premium retail accounts

Build pipeline through outbound prospecting, attending trade shows and retail/CRM industry events, and leveraging online platforms to identify and engage potential clients

Use consultative selling techniques to offer a unique perspective on each customer's business; understand pain points across marketing, clienteling, and CRM functions, and sell solutions

Collaborate cross-functionally with Solutions Engineering, Revenue Operations, and Sales leadership to ensure the ideal customer solution with the Windfall platform

Independently build presentation decks and conduct prospective customer research to present at the executive level with polish, poise, and confidence

Diligently manage pipeline to ensure quota attainment on a consistent basis

Negotiate, structure, price, and efficiently close deals

Requirements:

Bachelor’s degree

Minimum of 3 years at the Account Executive level, with consultative technology sales experience with a verified track record of exceeding quota

Direct experience selling to luxury or premium retail brands

Extensive understanding of data and its many applications/use cases in retail — customer 360, personalization, clienteling

Ambitious, driven, and detail-oriented, with an ability to manage time effectively

Strong written and verbal communication skills

Must be able to remain focused in the face of many competing interests

Extensive experience with outbound prospecting, cultivating and multi-threading accounts, and building a robust pipeline

Extensive experience with sales tools - Salesforce, Outreach/Groove, LinkedIn, ZoomInfo, etc.

Preferred Qualifications:

Bachelor's degree from a top-tier university

Experience selling in a high-growth startup environment

Solid understanding of retail marketing, clienteling, and data analytics

Understanding of the clienteling and retail CRM ecosystem — familiarity with platforms such as Salesfloor, Endear, Tulip Retail, or similar

Understanding of CRM technology & APIs

Existing relationships within luxury or premium retail marketing, clienteling, or CRM teams