Accounts Receivable Specialist (TEMPORY) - Watertown/Carrollton
US/CarrolltonHybrid
AI Summary
The Accounts Receivable Specialist maintains low delinquency rates by delivering invoices, contacting customers, reconciling accounts, researching disputes, and reporting problem accounts. The role requires strong math and communication skills, proficiency in Excel, and two years of AR experience.
About this role
The Accounts Receivable Specialist is responsible for maintaining a low delinquency rate for assigned accounts by delivering invoice documents, contacting customers, performing account reconciliations, researching customer disputes and reporting of problem accounts.
Key Responsibilities
· Assist with delivering generated invoices to the customer on a regular basis via mail, email, customer ports, etc.
· Contact customers for all past due invoices and field calls from customers with questions or complaints, recording all correspondence. Pursuance of all delinquent accounts until final resolution.
· Communicate clearly with customers & management using excellent verbal and written skills. Maintain close relationships with customers to achieve stated goals.
· Research individual invoices against manual files or pre-arranged customer agreements as necessary.
· Communicate with account managers, business centers or higher management as accounts are deemed uncollectible at department level.
· Perform summary billings for pre-defined list of customers on a regular basis using Excel & various reporting tools. Prepare custom invoices per customer requirements.
· Prepare credits notes and obtain required approvals.
· Maintain a 5% delinquency rate or less with assigned accounts.
· Credits & unapplied cash age no more than 30 days with all cleared from customer accounts by the end of the fiscal month.
· Assist in ad hoc projects as needed.
· Embrace a spirit of continuous improvement by analyzing processes and suggesting areas that require enhancement.
· Work as part of a team with both local personnel and those in remote locations.
Skills, Knowledge & Expertise
Education Level:
· High school diploma or equivalent
Qualifications:
· Two years of accounts receivable or similar experience.
· Proficiency in Excel, Word and computer systems in general.
· Knowledge of JD Edwards is a plus.
REQUIRED SKILLS AND COMPETENCIES
· Ability to apply advanced mathematical concepts related to business math problems.
· Ability to reconcile accounts by individual transaction or by multiple-transaction contracts.
· Ability to define problems, collect data, establish facts, and draw conclusions.
· Interpret requests or instructions and determine the best possible course of action.
Skills
Account ReconciliationAccounts ReceivableBusiness MathCredit NotesCustomer Dispute ResolutionData CollectionDelinquency ManagementExcelInvoice ProcessingJD EdwardsProblem DefinitionVerbal CommunicationWritten Communication
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