Advisory Knowledge Management Lead

Job Summary

Grant Thornton is currently seeking an Advisory Knowledge Management (KM) Lead to support the Advisory service line and its five solution families. This KM position works closely with Advisory leadership to create and lead the development and execution of a knowledge management plan in support of priority initiatives. The Advisory KM Lead serves as a strategic knowledge advisor to practice leaders to develop their respective knowledge strategies and focus on key priorities including supporting M&A integrations, expanding AI capabilities, and building a global KM support model.

Responsibilities

· Serve as a trusted advisor to global Advisory leadership

· Create and continually refine the global Advisory knowledge management strategy and tactical plan for identifying, capturing, sharing, and transforming key information and intellectual capital into value

· Provide access to Advisory insights and key practice information through ownership of the Advisory intranet and development of related knowledge collections/packaged content (e.g., sales support toolkits, opportunity identifiers, hot service offerings)

· Be recognized in the organization as an Advisory subject matter specialist - know the practice, solution families, and capabilities – connecting people to people and people to content

· Proactively identify pain points and recommend solutions to address the needs of Advisory professionals in support of sales and service delivery

· Drive innovation and support the rollout and adoption of AI tools and agents across the Advisory service line

· Support M&A efforts by developing and implementing strategies and frameworks to efficiently capture, organize and share critical knowledge, ensuring seamless integration of knowledge assets, fostering relationships with Advisory leaders in new countries and entities, establishing a global Advisory knowledge network and promoting collaboration among stakeholders throughout the process. Team with other internal client services teams (e.g., Marketing, Business Development, Strategic Learning, Communications, etc.) to support strategic priorities

· Support execution of national Advisory and National Knowledge Management programs and initiatives

· Participate on the KM Leadership Team and help globalize the KM function

· Work with and develop a team of Knowledge Analysts located in India

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Skills and Experience

TECHNICAL COMPETENCIES:

Strong understanding and extensive use of knowledge management methodologies, intranet / portal management, website usability, subscription management, collaboration tools, content and document management, search engines, taxonomy / metadata, metrics reporting / analytics, workflow and process automation applications, AI agents. Proficiency in Microsoft Suite including SharePoint, CoPilot, Teams, and Viva Engage.

EDUCATION:

Bachelor’s Degree in a related field of study required (Business, Management, Marketing, Information Systems, Library Sciences, Journalism and/or Communications). Advanced degree in related field preferred (MBA, Knowledge Management, Management Information Systems, Library/Information Sciences, Organizational Behavior, or Psychology). PMP Certification nice to have.

YEARS OF EXPERIENCE:

6-10 years of professional experience including 3-5 years of knowledge management in a global professional services organization. Preferred candidates will have prior consulting experience in the advisory/consulting space from a recognized professional services firm and experience working with and managing an offshore team.

ADDITIONAL INFORMATION:

· Strong project management and negotiation capabilities

· Excellent verbal and written communications skills

· Demonstrates excellent professional presence and business acumen

· Ability to facilitate leadership discussions and build consensus around a strategic direction

· Experience working and managing resources in a virtual environment.

· High comfort level working in a continually changing environment and managing multiple competing priorities

· Analytical and conceptual thinker with experience developing creative, strategic solutions for knowledge sharing and learning

· Excellent relationship management and interpersonal skills

· Goal oriented with high standards for quality and performance

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