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AFS Technician

CairoOn-site

AI Summary

AFS Technician at Villeroy & Boch Thailand manages daily maintenance work orders, coordinates spare parts, confirms customer appointments, and submits invoices and settlements to the branch supervisor.

About this role

Shape & Create - And make it happen!

The Villeroy & Boch Group with its Ideal Standard brand is one of the world's leading manufacturers in the ceramics and lifestyle sector. With our innovative and stylish products from the Dining & Lifestyle and Bath & Wellness segments, we have been creating moments and rooms to feel good in since 1748. Our success is based on the passion, design expertise and innovative strength of our more than 13,000 employees in 42 countries.

Want to become part of us? #shapeandcreate

1- Receiving the daily work (maintenance) order schedule from the branch supervisor.
2- Arranging the work order schedule according to the route.
3 – Review the permission to dispense spare parts and products before receiving them from the warehouse.
4 – Contact customers one hour before the visit (maintenance) to confirm the maintenance appointment.
5 – Follow up with customers in the event of a delay or cancellation of the maintenance appointment.
6 – Submit the work order schedule after the end of the day to the branch supervisor.
7 – Submitting invoices (financial pledge) to the branch supervisor.
8 – Settlement of the covenant of spare parts and products with the warehouses.

Think outside the box with us! #shapeandcreate

Skills

Customer Appointment CoordinationInvoice ProcessingRoute SchedulingSpare Parts InventoryWarehouse SettlementWork Order Management

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