Posted 2 months ago
Appointment Setter
AI Summary
Responsible for initiating contact with prospective clients, qualifying leads, and scheduling appointments for the sales team; maintains records in a CRM and follows up to ensure a smooth handoff.
About this role
Outsourcing Advantage is a boutique business process outsourcing firm that specializes in back-office and customer service support for US-based businesses.
In this role, you will play an important part in helping drive new business conversations by connecting with prospective clients and creating qualified opportunities for the sales team. This is a high-impact position for someone who is confident in outreach, organized in follow-through, and motivated by building a strong pipeline through consistent communication and coordination.
Responsibilities
- Initiate contact with potential clients via phone, email, or other communication channels.
- Qualify leads and identify potential sales opportunities.
- Schedule appointments for the sales team with qualified leads.
- Maintain accurate records of interactions and appointments in the CRM system.
- Follow up with leads to confirm appointments and provide any necessary information.
- Collaborate with the sales team to ensure a seamless transition from lead generation to appointment setting.
- Meet or exceed daily, weekly, and monthly appointment-setting targets.
Requirements
- 1-3 years of experience in appointment setting or a similar role.
- Hands-on experience with B2B outreach, cold calling, lead qualification, and booking meetings for a sales team.
- Proficiency with communication tools for email outreach.
- Experience using Salesforce or HubSpot.
- Availability during Eastern Time business hours.
- Experience in the communications industry is a plus.
Benefits
- Opportunity to work on diverse and exciting projects.
- Supportive and collaborative work environment.
- Weekly payments.
- Weekends off.
- Growth Opportunities
Skills
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- Market overviewState of tech hiring, September 2026: up 4.8%Tech hiring rose 4.8% month over month in September 2026, with 411,122 new listings. Customer support and account executive roles led the growth.